Role and Responsibilities
The Treatment Coordinator will greet patients, answer telephones, schedule appointments, and provide cost estimate and collect patient financial responsibility. The Treatment Coordinator will also manage the doctor's schedule and any communications with patients and referring offices. The Lead Treatment Coordinator is also responsible for overseeing and training the treatment coordinator team and ensuring standards of excellence are maintained.
· Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic
communication
· Successfully work individually and/or in a team environment
· Attention to detail is a must when updating and maintaining patient insurance information
· Maintains doctor schedule to ensure efficient use of the doctor's time
· Partner with clinical team to ensure excellent patient experience
· Adhere to deadlines and prioritize work against the patient schedule
· Collect payments from patients in an effective and professional manner
· Ability to understand doctor treatment recommendations and develop treatment plan from the diagnosis
· Ability to effectively communicate treatment options and associated costs to the patient
· Understanding of dental terminology is necessary
· Maintain confidentiality of all information in accordance with HIPAA
· Provides guidance, training and oversight to Treatment Coordinator team
· Assist Front Office Manager as necessary
· Performs other related duties as assigned
Qualifications and Education Requirements
· Minimum of one year of customer service experience required
· Medical or dental experience preferred
· High school diploma or equivalent required
Preferred Skills
· Friendly, inviting and professional personality and presence
· Basic office skills such as typing and filing
· Good organizational skills
· Attention to detail
· Strong leadership and problem-solving skills required
· Effective communication skills Ability to work cross functionally with other team members
PI0476439fee69-30492-37243001
...have 3 months Class A experience within last 12 months (CDL school does not count)-must live within 75 miles of Portland-noSAP drivers -tickets, violations, accidents and criminal history will be reviewed for approval JOB DETAILS -home weekly for a 34-hour...
* OPEN TO CONSIDERING AN EP TECH FOR THIS POSITION AS WELL REQUIREMENTS: 1YR Minimum; first time travelers OK ELECTRONIC DOCUMENTATION: Epic required SHIFT: Late stays as needed RTO: 7 Days Maximum WEEKEND: Not specified CALL REQUIREMENTS: Not specified HOLIDAYS: If one...
...complemented by a stellar cocktail list, a well-priced wine list and a handpicked, seasonally changing beer list. We are a large restaurant and aim to have broad appeal. As such, our food is reasonably priced, especially given the quality of ingredients, and the menu is...
...Part-Time Marketing Intern HR Elements, LLC | Cincinnati / Northern Kentucky Approximately 1015 hours/week Are you a creative, detail-oriented marketing student (or recent grad) looking to gain hands-on experience with real-world projects? HR Elements is looking...
...Standards as per 36 CFR Part 61, including a graduate degree in archaeology, anthropology, or a closely related field... ...following requirements to be considered for employment: a Bachelors degree in Environmental Science, Environmental Policy, Chemistry, Biology, Geology,...