Job Description

Inside Sales Rep
Location: Brea
Monday - Friday (am-4:30pm)
Pay Rate: $25/hr + commission + bonuses

Duties & Responsibilities:

• Work within Team Sales Concept to maintain and grow the existing customer base
• Maximize account retention through proactive and frequent customer contacts and rapport development.
• Secure and maintain customer contact relationships with key decision makers, buying influences and users of products within each assigned account.
• Improve existing customer business practices through the use and management of WCG Product Specialists, vendor partners, current industry best practices, new products and other available resources.
• Respond to and solve customer complaints by deploying the necessary company resources.
• Take a lead role in identifying, analyzing and solving service issues.
• Establish and maintain clear and consistent lines of communication with internal departments relative to customer successes,
• customer failures, new customer developments and other customer specific information.
• Identify, qualify and pursue prospective customers that are new to the territory or currently buying products through
• competitors.
• Prepare effective sales quotes and proposals to prospective customers that focus on applying WCG services, products and other resources to customer businesses.
• Provide immediate response to sales opportunities as well as timely follow-up.
• Qualify and pursue sales leads from other parts of the WCG, WCG marketing sources and vendor marketing sources.
• Provide direction as required to other WCG employees such as market information, pricing strategies, product information or customer information.
• Work closely with Sales Manager to assist in promoting sales and customer management through locations within assigned geographical area.
• Achieving department goals on phone time and outbound calls.
• Assisting customers in their compliance and training with industry safety standards relating to the products and services.
• Execute other tasks as may be assigned by sales management or executive management

Qualifications:

• Strong ability to build and maintain rapport with internal and external customers; Strong phone selling skills; Ability to prioritize workload; Strong oral and written communication skills; Strong time and task management skills
• Strong systems and software skills - word processing, spreadsheets, computer applications; Goal orientation and self-motivation; Good analytical skills; Good negotiation skills; Some understanding of contracts; Ability to lead and function within team environments; Must possess strong interpersonal skills to deal with people at all levels within the organization and outside
• Ability to pay close attention to detail, work under pressure and meet deadlines; Be adaptable and comfortable in a fast-paced, dynamic work environment.
  

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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