Job Description
POSITION SUMMARY :
The Trainer for Learning & Development (L&D) will support strategic learning initiatives across the enterprise by coordinating and delivering training – both in person (on site) and virtually – to deliver a consistent, superior learning experience for all learners, including individual associates, teams, and managers. This individual will facilitate workshops, events, and courses that result in an effective and engaging training experience and align with Jackson Healthcare’s core values.
This Trainer will report to the Vice President of L&D and will collaborate with the other Trainers to understand the strategic vision of the learner’s journey throughout an associate’s lifecycle of employment. This role will incorporate the integrated solutions (learning roadmap, company-specific programs, business processes, technology, and other tools), helping to optimize Jackson Healthcare University (JHU), Workday Learning, and related training programs and tools.
ROLES & RESPONSIBILITIES :
- Deliver enterprise-wide and business-specific training that supports strategic initiatives and helps to create, lead, and grow a world-class L&D program
- Create an energetic and engaging learning environment that fosters development of core competencies and skills for all roles
- Carry the JH culture throughout the development and delivery of each course and related communication
- Develop and drive communication, awareness, and support of L&D initiatives and expectations throughout the company
Assist Vice President of L&D to:
- Measure learning program effectiveness as it relates to the development, execution, planning, and facilitation of associate growth and retention
- Provide professional feedback from courses in a way that fosters and enhances the company’s vision of building alignment, growing capabilities and skills of team members, while prioritizing the individual associate experience
- Refine learning objectives, course descriptions, and naming conventions for course catalog
- Collaborate with the Vice President of L&D and/or Instructional Designer, as needed, to support the design efforts of training curriculum, job aids, and content that develops internal talent, supports career growth, and aligns with organizational goals, business initiatives, and key performance drivers
- Facilitate workshops that align with, incorporate, and promote our content resource library in Workday Learning
- Facilitate instructor-led classes and events for pre-requisites of the Fostering Leaders Program (FLP)
- Strategize with L&D team to enhance Jackson Healthcare University (JHU) classes, courses, and program offerings designed for associates’ personal and professional growth
Collaborate with Marketing and Communication teams to:
- Promote training events on internal communication platforms
- Ensure integrity of current branding (templates, logos, font, colors, and graphics) in L&D content
Engage with the Family of Companies to:
- Train on company culture and core competencies
- Promote existing corporate training and explore potential learning opportunities
- Identify areas where learning teams might integrate efforts and projects across companies
- Review all L&D training content to ensure that it incorporates company polices, vision and values, while supporting diversity, equity, and inclusion
- Evaluate the most appropriate and engaging learning delivery methods for ongoing and future programs and initiatives, such as in-person instructor-led training, virtual webinars, or independent/on-demand learning
Model and foster a culture of continuous, self-directed learning:
- Serve as a company champion and thought leader for learning facilitation
- Have a growth mindset as a self-directed learner
- Share knowledge to help others grow and improve job performance
Be passionate about lifelong learning, staying up to date on:
- Business tools and strategies that drive occupancy by developing the knowledge, skills, and abilities of our associates
- Innovative ideas and knowledge of current and emerging learning technology trends and experiences
- New educational learning techniques and methods
- Perform other duties as assigned
QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS :
- Bachelor’s degree required; advanced degree or certifications in Human Resources, Industrial/Organizational Psychology and/or Training preferred
- Certifications in L&D related tools, content, or assessments, such as Core Strengths, DiSC, Emotional Intelligence, Crucial Conversations, strongly preferred
- Minimum of 5 years’ experience with increasing levels of responsibility in the learning & development space
- Proven experience in learning and development design and delivery in multiple methodologies
- Proven record of successfully growing and managing a learning and development program in a complex, multi-location, multi-unit business model
KNOWLEDGE, SKILLS, AND ABILITIES :
- Superior verbal, written, presentation, and facilitations skills
- Ability to collaborate, influence and build relationships with all levels within the organization—from individual contributors to executives
- Ability to effectively present information one-on-one, in small & large groups, to members of management, and/or clients or vendors of the company
- Strong project management, process management, and organizational skills
- Deep knowledge of adult learning, instructional design, and measures of effective learning and development programs
- Strong aptitude in Microsoft Suite (Word, Outlook, PowerPoint, Excel, etc.)
- Up-to-date knowledge and proficiency in the types and uses of technology in modern corporate learning and development
Job Tags
Work experience placement, Remote job,