Job Description

When you come to the University of Maryland St. Joseph Medical Center, you’re coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You’re embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you’ll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A’ hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we’ve been consistently recognized as a top employer by Baltimore magazine.

Job Summary

The Security Officer is responsible for the safety and security of hospital grounds as well as of employees, patients and visitors. Must be aware of all hospital codes and be able to respond appropriately. Security Officers conduct investigations, coordinate efforts with hospital staff, and act as a line of defense from outside criminal threats. The Security Officer works alongside clinical staff in the care of patients, specifically patients that present a safety / security risk to staff and visitors.

Working Environment

General environment:

• Works in a well-lighted, air-conditioned area, with moderate noise levels.
• May be exposed to high noise levels and bright lights.
• May be exposed to limited hazardous substances or body fluids, or infectious organisms.
• May be exposed to physical altercations and verbal abuse.
• May be exposed to toxic, caustic, chemicals, and / or detergents.
• May be required to change from one task to another of different nature without loss of efficiency or composure.
• May be scheduled as needed, including overtime.
• Periods of high stress and fluctuating workloads may occur.

Organizational Expectations

• Adheres to and exhibits our core values: Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us. Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness. Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community. Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
• Attends staff meetings and completes mandatory in-services, requirements and competency evaluations on time.
• Compliance: Understands regulatory requirements with regard to compliance and all other laws and regulations that apply to the organizational operations (e.g. Code of Conduct) and how these regulations apply to the individual’s role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
• Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
• Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.

Job Roles

SECURITY OFFICER - Proficiency Level

DEPARTMENTAL EQUIPMENT:

Maintains security equipment, i.e. walkie talkies, security vehicle, uniform, keys, metal detection, building monitors, access control, etc.

EMERGENCY MANAGEMENT:

Aware of all Hospital Codes and able to act on them appropriately. Codes: Red, Yellow, Gold, Pink, Green, Silver and Orange. Coordinates efforts between law enforcement/first responders and hospital staff.

SAFETY AND SECURITY:

Handle patient valuables and lost and found property. Investigate complaints and submit reports, issue permits, cite parking violators and tow vehicles. Monitor the campus and report safety issues / concerns to the appropriate parties.

Education

• High School Diploma or GED (Required)
• Certification / Licensure / Registration
• State Driver’s License with less than 3 points (Required)
• Maryland Security Guard Card (Preferred)
• IAHSS Basic Security Certification (Preferred)
• Annual aggression management training (Preferred)
• BLS/CPR Certification (Preferred, must obtain within 90 days of hire)

Experience and Skills

• 0 - 1 year Experience in Law Enforcement, Corrections or Private Security. (Required)
• 2 - 4 years' Experience in Law Enforcement, Corrections or Private Security. (Preferred)
• Required Skills: Strong Verbal Communications Skills, Excellent Interpersonal Skills

Physical Requirements and Physical Demands

• Adequate hearing to perform job duties in person and over the telephone. Hears alarms/telephone/tape recorder/normal speaking voice.
• Must be able to accurately document pertinent information either by writing or typing.
• Must be able to communicate clearly in person and over the telephone.
• Must be able to perform repetitive tasks/motion.
• Must have good eye-hand-foot coordination.
• Must have good manual dexterity.
• Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
• Must be able to climb 75 stairs (5 floors) in less than 60 seconds.
• Bending: Occasionally within shift (1-33%)
• Climbing: Occasionally within shift (1-33%)
• Crouching: Occasionally within shift (1-33%)
• Lift above shoulders/head: Occasionally within shift (1-33%)
• Lift from floor level up: Occasionally within shift (1-33%)
• Lift from waist level up: Occasionally within shift (1-33%)
• Lifting 10 lbs. maximum and occasionally lifting and/or carrying articles: Occasionally within shift (1-33%)
• Lifting 50 lbs. maximum and frequent lifting and/or carrying of objects weighing up to 25 lbs.: Occasionally within shift (1-33%)
• Pulling with force: Occasionally within shift (1-33%)
• Push/pull (up to 200 lbs.): Occasionally within shift (1-33%)
• Reaching above head: Occasionally within shift (1-33%)
• Reaching above shoulder: Occasionally within shift (1-33%)
• Sitting: Occasionally within shift (1-33%)
• Squatting: Occasionally within shift (1-33%)
• Standing: Occasionally within shift (1-33%)
• Walking: Occasionally within shift (1-33%)

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