Wealthquest Corporation is seeking an experienced full-time Client Service Professional as a Receptionist in our Cincinnati, OH office location. The Receptionist plays a vital role in client experience, as they are the first point of contact, whether it be greeting visitors walking in the door or answering an incoming phone call. The goal for the receptionist is to serve clients and visitors with excellence in each interaction they have.
Responsibilities
Provide excellent service and care for clients as part of a team. Regular activities include the following:
· Greet and welcome clients in a friendly and professional manner
· Answer, screen, and direct phone calls to the appropriate person or department
· Maintain a clean and organized reception area that is welcoming to guests
· Assist with administrative tasks such as filing and data entry
· Handle incoming and outgoing mail and packages
· Coordinate and schedule meetings and conference rooms
Qualifications
· High School Diploma
· Experience with multi-line telephone systems and office equipment
· Excellent communication and interpersonal skills
· Adept at prioritizing, problem solving, scheduling, and multitasking
· Desire to work in a fast-paced environment
· Ability to work independently and as part of a team
· High attention to detail and accuracy
· Strong organizational and time management skills
· Proficient with Windows, Excel, Outlook, and Word and a high level of comfort with technology. An ability to adapt and learn new technologies is a must.
· Ability to handle confidential information with discretion
Preferred Qualifications:
· 3+ years of receptionist or similar client service experience
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