Job Title: Medical Billing Specialist/ Insurance Collector
Location: Livermore, CA- 94550
Duration: 1-year contract, fully onsite
Duties and responsibilities:
The client is hiring a Medical Insurance Collector in Livermore, CA .
The role involves managing medical insurance claims, resolving denials, processing appeals, and ensuring proper reimbursements.
Responsibilities include working on accounts receivable (AR), handling payer communications, and meeting cash collection goals.
Candidates must have excellent communication skills, knowledge of billing systems, and proficiency with MS Office. Experience with Medicare/Medicaid guidelines and regulatory compliance is a plus.
The role requires attention to detail, professionalism, and the ability to adapt to changing business needs.
Day to Day tasks:
Contact insurance carriers to resolve claim statuses.
Document collection activities accurately.
Address billing inquiries and patient responsibility questions.
Ensure compliance with company policies and regulatory guidelines.
Meet daily and monthly productivity goals.
Collector Level I
o Demonstrates proficiency and accuracy in operating systems directly related to specific job function.
o Initiates contact with insurance carriers regarding status on claims.
o Maintains accurate and complete collection notes concerning collection activities on all accounts according to company procedures and requirements.
o Can work independently.
o Takes incoming calls from insurance carriers and patients.
o Contributes to team effort by accomplishing related results as needed.
o Ensures that all processing and reporting deadlines are consistently achieved.
o Maintain compliance with all company policies and procedures.
o Regular attendance and punctuality.
o Performs any other function as required by management.
Key Results:
o Represents company and team in a professional and positive manner.
o Meet and exceed daily and monthly production goal.
o Effective communications with staff and management.
o Demonstrates basic understanding of billing system; able to complete basic tasks based on job function.
o Adapts to changing business needs, conditions, work responsibilities.
o Able to toggle between computer screens.
o Exhibit competency in the utilization of computers, telephones, calculators, fax machines and devices-level of competency 90%.
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