Job Description

Why is This a Great Opportunity?

This Administrative Assistant role offers a unique opportunity to work closely with an in-house nurse and legal team, playing a vital role in retrieving client information and requesting medical records. It is an ideal position for someone who enjoys a blend of administrative responsibilities and client interaction in a professional and compassionate environment. If you are a self-starter who thrives in a dynamic setting and values making a meaningful impact, this is a great opportunity to grow your career while supporting critical legal processes.

Job Description:

The Administrative Assistant will provide essential administrative support, working closely with an in-house nurse to obtain and manage client medical records. Key responsibilities include:

• Communicating with healthcare providers to request, track, and obtain medical records in a timely manner.

• Engaging with clients professionally and compassionately to retrieve necessary information.

• Maintaining organized records and documentation to ensure accuracy and confidentiality.

• Coordinating with the legal team to ensure all necessary medical documentation is available for case preparation.

• Handling incoming and outgoing correspondence related to medical records.

• Directing calls efficiently and professionally while providing excellent customer service.

• Following up on record requests and troubleshooting any delays or issues.

• Performing other administrative tasks as needed to support the team.

Qualifications:

• Prior experience in an administrative or client-facing role, preferably in a legal or healthcare setting.

• Strong interpersonal skills with the ability to communicate professionally and compassionately.

• Self-starter with the ability to take initiative and work independently.

• Excellent organizational skills and attention to detail.

• Ability to handle confidential information with discretion.

• Proficiency in Microsoft Office and other administrative tools.

• Strong problem-solving skills and ability to manage multiple tasks efficiently.

This position is perfect for someone who is personable, professional, and compassionate, with the ability to take charge of administrative tasks and facilitate smooth communication between clients, medical professionals, and the legal team.

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