Help Desk Technician Job at Confidential Careers, Philadelphia, PA

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  • Confidential Careers
  • Philadelphia, PA

Job Description

We are looking for a full time junior help desk technician (minimum 3 years experience) to work off-hour shifts (4am - noon, OR, 5am - 1pm, OR 6pm - 2am) for our Federal client (civilian agency) in downtown Philadelphia. It's an excellent team and a nice work environment, in a highly stable role. You will be supporting internal business and administrative customers.

Here are the critical requirements:

  • Able to work both independently and on a team
  • Top notch communication skills - very important - responsive
  • Strong interpersonal skills
  • Microsoft Office Experience
  • iPhone Support
  • Printer Support
  • ServiceNow or equivalent ticketing system

The nice to haves are:

  • Active Directory Experience
  • Any kind of government clearance

This role will require a basic clearance level, and U.S. Citizenship is required. You will be required to undergo a basic clearance process (credit, criminal, education checks etc).

Job Tags

Full time, Shift work,

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