Front Office Call Agent Job at Strategic Staffing Solutions, Draper, UT

dW1uSnN6Nkk5Q0xMeVV1UWpONmpGeUFFdkE9PQ==
  • Strategic Staffing Solutions
  • Draper, UT

Job Description

Job Title: Front Office Call Agent – Hiring FAST!

Location: Draper, UT

Pay Rate: $20/HR on W2 Only NO C2C

Setting: Onsite Required (Hybrid/Remote is NOT an Option)

Duration: 6+ months.

Job ID: 241760

Required Qualifications:

  • Strong phone and chat communication skills.
  • Familiarity with Apple Card systems and fraud prevention tools.
  • Demonstrated proficiency in handling sensitive customer data and security protocols.
  • Excelled in customer service, maintaining a calm and solution-focused attitude even in high-pressure situations
  • Schedule: 8:00 AM – 5:00 PM MT (clocked in by 8:00 AM).

Responsibilities:

  • Provided inbound phone and chat support for Apple Card customers, focusing on fraud-related issues.
  • Handled declined transactions due to suspicious activity and guided customers through fraud resolution processes.
  • Delivered exceptional customer service, ensuring a smooth and professional experience on every call and chat interaction.

Job Tags

Remote job,

Similar Jobs

American Red Cross

Regional Philanthropy Officer Individual Giving Job at American Red Cross

 ...Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the worlds largest humanitarian... 

DIAMOND BASEBALL LEAGUE INC

Spring Intern Job at DIAMOND BASEBALL LEAGUE INC

 ...Teamwork Intern Recruitment Calling all college and graduate students seeking real-world sports industry experience! We want you here...  .... You Will Assist In All Areas Of Sales, And The Set-up Of Pre-game And Game-day Operations. These Are Not Limited To And Include... 

Wenco Industries Big O Tires and Midas

Store Manager Job at Wenco Industries Big O Tires and Midas

 ...are looking for people who embody our core values and strive for their own greatness. We are ambassadors for our two excellent brands Midas and Big O Tires. We empower employees and ask you to join a unique culture, providing the best service to our loyal customers.Who... 

New York State Civil Service

Senior Attorney/ Assistant Attorney 1,2,3 (NY HELPS) - 3028 Job at New York State Civil Service

 ...NY HELP No Agency Health, Department of Title Senior Attorney/ Assistant Attorney 1,2,3 (NY HELPS) - 3028 Occupational Category...  ...plan- Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds- And many more...The NYS Department of Health... 

Gas Field Specialists

Truck Driver (CDL Class A or B) Job at Gas Field Specialists

 ...$80,000+ Gas Field Specialists, Inc. is seeking a Truck Drivers to perform a variety of routine and complex transportation work...  ...or hauling heavy equipment REFERRED but not REQUIRED Valid Class A or B CDL License Required Must be able to pass all DOT physical...