Are you passionate about delivering exceptional customer experiences and leading a team in a fast-paced e-commerce fashion brand ? Our boutique is looking for a Customer Service Manager who can elevate our service, streamline support operations, and ensure every customer feels valued and taken care of.
💎 Who We Are:
Our boutique is known for exceptional customer service, trendy styles, and a shopping experience that keeps customers coming back for more! As we continue to grow, we’re looking for a skilled leader who can manage, train, and inspire our customer service team while maintaining our high standards of care.
What You’ll Be Doing:✔ Managing & training the customer service team to ensure friendly, efficient, and professional interactions.
✔ Overseeing email, chat, and social media support to resolve customer inquiries quickly and effectively.
✔ Implementing customer service policies & best practices to improve response times and satisfaction.
✔ Handling escalated issues with professionalism and ensuring timely resolutions.
✔ Tracking key performance metrics (response times, customer satisfaction, order issues) and identifying areas for improvement.
✔ Collaborating with fulfillment & operations teams to troubleshoot shipping, returns, and order concerns.
What We’re Looking For:✅ 2+ years of experience in customer service management (preferably in e-commerce, fashion, or retail).
✅ Proven leadership skills – ability to train, mentor, and motivate a team.
✅ Strong problem-solving and conflict resolution skills – can handle escalated customer concerns with professionalism.
✅ Excellent written & verbal communication – friendly, clear, and professional in all interactions.
✅ Familiarity with Shopify, or other e-commerce support tools is a plus!
✅ Passion for fashion & boutique shopping!
💰 Competitive Compensation & Benefits:💵 Salary: $50K per year (based on experience).
🎁 Perks: Growth opportunities, performance-based bonuses, and a supportive work environment.
📍 Location: Hybrid (Remote + On-Site in Arizona preferred, but open to fully remote for the right candidate).
Why Join Us?✨ Be a part of a fast-growing boutique that values customer happiness & high-quality service.
✨ Lead and shape our customer service experience for long-term success.
✨ Work with a passionate team that loves fashion and creating unforgettable shopping experiences!
...over 2,000 sites of care and serving over 31.2 million patient interactions every year, nurses at Parkridge East Hospital have the opportunity to make a real impact. As a(an) NICU Nurse you can be a part of change. Benefits Parkridge East Hospital, offers a total rewards...
...coded. Verify transaction of desk clerks to assure accuracy and... ...all master accounts. Review front desk shift activities with Front Office... ...experience Two years of hotel front desk experience strongly... ...flexible schedules, including nights, weekends and holidays is...
Join Advanced Professional Security (APS) and become part of a dedicated team safeguarding one of the nation's busiest airports. APS has over 15 years of experience providing premier security services and is committed to ensuring the safety, security, and peace of mind...
**Overview**Come join one of the fastest-growing business units at Intuit. We are not your typical sales organization. Nothing is more important to us than the success of our customers, which is why we are investing in the growth of this vital piece of our ecosystem....
**Job Summary and Responsibilities****15% PRN differential applies for this role!**As our Power Plant Operator at St. Anthony Hospital in Lakewood Colorado, you will help ensure a safe and comfortable environment for patients, staff, and visitors by being responsible...