We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...proud to work for an organization that values their staff as much as their patients! Care Coordinator, Loveland Visit our social media to learn more about HSO. Physical Activity: 25-75% lift/carry, push/pull, reach overhead, climb, squat/bend/kneel, sit/...
...About the POSITION: Seeking a full-time (4 day/week) sleep medicine APRN to join a highly productive and popular sleep medicine physician and selected outreach clinic sites to help meet increase clinical demands for services. Candidates should have prior experience...
...Liberty Cares With Compassion Liberty Senior Living is currently seeking an experienced: CERTIFIED NURSING ASSISTANT (CNA) Per Diem Job Description: Assist residents with bathing, dressing, personal hygiene, and all ADLs as needed during shift. Assist...
Job Functions This position will require the employee to perform the following functions: Accepts deliveries from carriers and/or warehouse Processes and receives correct qty and product numbers into the current accounting system (GP) Labels and routes product...
...Primary Purpose: Plan and provide speech-language pathology services to students with speech, fluency, voice, or language disorders under supervision... ...Valid Texas license as a speech-language pathologist assistant granted by the Texas Department of Licensing and...