Job Description

What is Go Answer?  

Go Answer is a premier nearshore BPO providing 24/7 call center, live answering, and customer support services for businesses of all sizes. It helps companies scale by managing inbound and outbound calls, chat support, and customer interactions with advanced technology and trained agents. Specializing in a wide range of industries, Go Answer ensures businesses never miss a connection. 

Since 2012, we have scaled to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. 

The Role:  

Go Answer is looking for an innovative, results-driven sales leader to join as Vice President of Sales. This remote role operates on Eastern Standard Time and requires a proven track record in driving growth. As an individual contributor, you will develop and execute key sales strategies, tactics, and action plans to exceed sales quotas and elevate Go Answer to the next level. 

Responsibilities:  

• Prospect and build a qualified sales pipeline to drive business growth. 
• Collaborate with Sales Team to maximize productivity and develop effective solutions. 
• Conduct discovery calls to understand client needs and present tailored solutions. 
• Develop and deliver compelling proposals, product demos, and presentations that showcase value. 
• Manage the full sales cycle from initial contact to contract closure. 
• Establish and maintain key customer relationships to drive long-term success. 
• Develop and execute strategic sales initiatives to meet and exceed revenue goals. 
• Identify opportunities for improvement and refine sales strategies for better performance. 
• Deliver value-driven solutions by aligning offerings with customer-specific needs and business objectives. 
• Oversee contracts and agreements to ensure clear expectations and successful execution. 
• Stay informed on industry trends and the competitive landscape to anticipate challenges and opportunities. 
• Consistently achieve or exceed sales quotas on a monthly and quarterly basis. 
• Maintain accurate CRM records to track sales activity and pipeline progress. 
• Utilize sales technologies like LinkedIn, ZoomInfo, and other prospecting tools to optimize outreach.  

Requirements:  

• Post-secondary degree or relevant certification in a related field. 
• 3+ years of sales experience in the contact center or a related industry. 
• Proven track record of sales success, consistently meeting or exceeding targets. 
• Strong knowledge of sales strategies, negotiation, and employee motivation techniques. 
• Excellent interpersonal, communication, and presentation skills (both in-person and virtual). 
• Ability to influence stakeholders at all levels, including executives and C-suite. 
• Highly motivated self-starter with strong business acumen. 
• Superior organizational skills with a strong ability to follow through. 
• Ability to collaborate effectively across internal teams. 
• Willingness to travel to trade shows, conferences, and client meetings. 
• Strong understanding of the company’s products, industry trends, and competitive landscape. 
•  

Go Answer is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. 

Benefits and Compensation:  

• $120,000 per year (commensurate with experience) 
• Lucrative bonus and commission structure (no cap)
• 401(k) with employer match 
• Health insurance contributions, paid time off, and sick leave benefits (as applicable by law)
• Fully remote position with technology provided

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