Underwriting Assistant / Policy Processor Job at Rockwood Search, Scottsdale, AZ

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  • Rockwood Search
  • Scottsdale, AZ

Job Description

Underwriting Assistant / Policy Processor

We are a mid size P+C carrier both commercial and personal lines insurance carrier we serve customers in all 50 states, and is well-known throughout our industry for its exceptional customer service and expertise. We believe in a healthy balance of work and home life.

We are currently looking for multiple Underwriting Assistants and Policy Processors to help our growing team. Insurance Experience is a MUST. We are willing to train any person who has strong customer support skills with some type of insurance.

Insurance Representative Duties

  • Servicing a group of designated customers, answering questions, and handling communications regarding their policies (via email or phone), as they arise
  • Working in various insurance companies’ websites, pulling proper information, updating customer information, and processing new or renewing policy documents
  • Processing customer payments through online payment portal
  • Work alongside Insurance Agents and Underwriters to request new quotes or insurance rates for customers when necessary

Insurance Representative Requirements

  • Positive and helpful attitude
  • Strong customer service skills
  • Team player
  • Proficient in Microsoft Office Suite, Adobe Acrobat, and web-based applications
  • Looking for at least 2 years of customer support experience
  • General insurance knowledge is a plus, but not required

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