Job Description

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

This position will be responsible for the daily production, P&L, and quality performance of the Shipping/Receiving department. Specifically, the responsibilities of this position include:

• Overseeing all inbound and outbound orders including:
• o Controlling material for receipt, issue, and shipment.
• Coordinating shipping of material with CTDI transportation group.
• Utilize TMS systems, to facilitate material movement planning and scheduling.
• Coordinate daily activity to track location and movement of inventory finished goods via company trucks. Provide reports to internal and external customers as required.
• Reviews inventory position daily and weekly against outstanding orders and sales forecasts and takes action to expedite inbound shipments to meet customer demands;
• Works with shipping supervisor to effectively resolve inventory or order discrepancies that are outside of his or her control;
• Ensures that goods are shipped in the most timely and efficient manner according to documented processes, including planning the transportation route and payload, tracking the shipment from pick up through delivery all the while targeting cost reduction, freight savings, service and contractual requirements.
• Complete accurate and timely scheduling and dispatching of trucks to ensure that the flow of product in and out meets customer demands.
• Track shipments from pickup through delivery so that accurate, up-to-date information can be provided regarding any shipment.
• Create and monitor transportation benchmarks to measure service levels.
• Receive and process transportation requirement requests from customers.
• Participate in Logistics projects by managing new initiatives as they arise.
• Creation and maintain daily, weekly and monthly statistics.
• Provide exceptional customer service by developing good working relationships with the customers.
• Proactively handle customer shipment routing requests.
• Prepare load-build reports as requested by the customer.
• Resolve customer problems & complaints to ensure customer satisfaction.
• Create & develop innovative ways of streamlining the operations processes wherever possible within the guidelines of customer requirements & team goals.
• Monitoring employee's performance and attendance.

Required Skills:

• Excellent organizational and analytical skills.
• Valid CDL Class A required
• Strong leadership ability.
• Strong teambuilding and employee development skills.
• Excellent PC skills in Microsoft Word, Outlook and Excel.
• Very good communication skills (telephone and email) are essential
• Team player with proven ability to work well under pressure and CONSTANT deadlines
• Problem Solving skills with the ability to seek alternative solutions for dilemmas and problems
• Strong attention to detail with excellent follow-up
• Professional aptitude, presentation and demeanor
• Detail-oriented
• Teamwork – showing a commitment to teamwork and collaboration.
• Respect – extending dignity and respect to all people.
• Integrity – fostering trust and a positive work environment.
• Innovation – bringing creativity to the workplace.
• Customer Focus – achieving Company, department, and personal goals through a strong customer focus
• Ability to lift 50+ pounds

Required Experience:

• 2 or more years of work experience in the Transportation Industry
• Valid Class A CDL Required
• Associate's Degree in Inventory Management, Logistics, or equivalent work experience
• At least 2 years in a Customer Service capacity with a Third Party Distribution Industry

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:

• Weekly pay
• Positive, team-oriented, inclusive workplace
• Health, Dental, Vision, & Prescription Coverage
• Paid holidays, vacation, & sick/personal time

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Tuition reimbursement

Work Authorization:

• United States (Required)
• Must be 18 years of age

Working Days:

• Monday-Friday (Required)

Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 50 years. Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

This position does not qualify for visa sponsorship.

CA Residents only click here to view CTDI's California Privacy Notice Agreement

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