Job Description

Summary:

The Technical Writer is responsible for developing, writing, designing , and editing technical publications . This position also develops documentation for instructional, descriptive, reference , and promotional purposes.

Duties/Responsibilities:

• Developing and maintaining user manuals, specification sheets, application notes, installation guides, and other product-related documentation.

• Responsible for maintaining the approval process for all technical documentation .

• Manag e the document release process for the final documentation by creating new literature part numbers and bill of material change requests.

• Help develop and maintain all the engineering procedures and workflows .

• Research information about the product by interviewing subject matter experts and using the product.

• Producing screenshots, schemata, and related graphical material for product documentation.

• T racks new industry information, guidelines, and best practices.

• Assist in other duties as required .

Required Skills/Abilities:

• Excellent verbal and written communication skills.

• Ability to prioritize work and adhere to strict deadlines.

• Excellent analytical and organizational skills.

• Detail-oriented with a high level of accuracy and strong problem-solving abilities.

• I ndependent and self-driven while working in a team environment.

Education and Experience:

• B achelor's degree in a STEM subject is required .

• At least 5 years of experience in technical writing within the telecommunications industry.

• At least 2 years of experience with Creo Illustrate, Visio, and Adobe Illustrate .

• Knowledge of Microsoft Office (Word, Excel, and PowerPoint).

Physical Requirements:

The physical demands described are representative of those that an employee must successfully perform . Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Employees must regularly lift and/or move up to 15 pounds .

Work Environment:

The work environment characteristics described are representative of those an employee encounters while performing the essential job functions.

• Employees regularly work in an office environment.

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