Technical Writer Job at Becker Wright Consultants, Austin, TX

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  • Becker Wright Consultants
  • Austin, TX

Job Description

Our client, located in Austin, is searching for a short term contract Technical Writer with expertise in Microsoft Dynamics 365 to develop comprehensive user manuals, training materials, and documentation. The ideal candidate will have a strong technical background, excellent writing skills, and the ability to translate complex processes into clear, concise, and user-friendly documentation.

Responsibilities

  • Develop and maintain user manuals, training guides, FAQs, and other instructional materials for Microsoft Dynamics applications
  • Collaborate with subject matter experts, developers, trainers, and internal leads to ensure documentation accuracy and clarity
  • Work closely with training teams and internal leads to align content with learning objectives and support the creation of training materials
  • Create step-by-step guides, process workflows, and troubleshooting documentation to support end-users
  • Standardize documentation structure and maintain a consistent style and voice across all materials
  • Update and revise documentation based on new feature releases and user feedback
  • Organize and manage document repositories for easy access and version control, ensuring internal leads have appropriate access and can contribute to content management as needed
  • Other duties as assigned, in accordance with training and qualifications

Qualifications

  • 5+ years of experience as a Technical Writer in the software or IT industry, with a strong focus on enterprise systems such as Microsoft Dynamics 365
  • Expertise in Microsoft Dynamics 365, including modules such as Finance & Operations, Sales Operations, Customer Service or International Sourcing
  • Experience writing in a clear and concise manner for both technical and non-technical audiences
  • Familiarity with instructional design principles and creating engaging training content
  • Experience with video tutorials, e-learning platforms, or interactive documentation
  • Microsoft Dynamics certifications (e.g., MB-300, MB-500) are a plus

Job Tags

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