Job Description

Our client, located in Austin, is searching for a short term contract Technical Writer with expertise in Microsoft Dynamics 365 to develop comprehensive user manuals, training materials, and documentation. The ideal candidate will have a strong technical background, excellent writing skills, and the ability to translate complex processes into clear, concise, and user-friendly documentation.

Responsibilities

• Develop and maintain user manuals, training guides, FAQs, and other instructional materials for Microsoft Dynamics applications
• Collaborate with subject matter experts, developers, trainers, and internal leads to ensure documentation accuracy and clarity
• Work closely with training teams and internal leads to align content with learning objectives and support the creation of training materials
• Create step-by-step guides, process workflows, and troubleshooting documentation to support end-users
• Standardize documentation structure and maintain a consistent style and voice across all materials
• Update and revise documentation based on new feature releases and user feedback
• Organize and manage document repositories for easy access and version control, ensuring internal leads have appropriate access and can contribute to content management as needed
• Other duties as assigned, in accordance with training and qualifications

Qualifications

• 5+ years of experience as a Technical Writer in the software or IT industry, with a strong focus on enterprise systems such as Microsoft Dynamics 365
• Expertise in Microsoft Dynamics 365, including modules such as Finance & Operations, Sales Operations, Customer Service or International Sourcing
• Experience writing in a clear and concise manner for both technical and non-technical audiences
• Familiarity with instructional design principles and creating engaging training content
• Experience with video tutorials, e-learning platforms, or interactive documentation
• Microsoft Dynamics certifications (e.g., MB-300, MB-500) are a plus

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