Job Description

About Abode

Abode is an AI fintech startup helping homeowners automate savings on property taxes, energy, insurance and more. We use proprietary agentic AI to simplify data retrieval, parsing, analysis and decisioning to optimize costs on behalf of homeowners.

We believe today’s consumer requires a “no-brainer” value proposition and a frictionless user experience. Our users are saving $2,512 / year and it takes <60 seconds to sign up.

We’re building Abode in a post-AI world, meaning we’re incredibly lean and layer AI into both our foundational technology and core business functions. Our team operates with a bias for action, a deep sense of customer empathy, and a scrappy, resourceful mindset.

We’re backed by Tier 1 investors, including: Drive, Sequoia, Goodwater, Core and 81C.

Our Mission

Our mission is simple: Make homeownership more affordable for everyday homeowners.

We’re leveraging AI to bring more transparency and less friction to home financial services. Our goal is to be the 1st place every homeowner goes to make any decision related to homeownership. Abode will be to homeowners what Zillow is to homebuyers.

Who We’re Looking For

We’re looking for a mission-driven operator that amplifies their individual abilities by embracing AI. The startup paradigm has shifted: companies can build more with less. Those that don’t adapt will get left behind—regardless of scale, brand, technology, etc.

At Abode, you'll have the unique opportunity to wear multiple hats, contribute across functions, and shape the future of a category-defining fintech company.

You’re a great fit for this role if you’re a former founder—or if you have your sights set on becoming one in the future. You thrive in a fast-paced, high-autonomy environment, and you’re passionate about making a real, positive impact on people’s lives.

What You'll Do

You will be collaborating across departments to support the underlying operations and productization (automation) of the following:

• Customer Service x AI: Oversee the integration of AI (voice, chat, dynamic lifecycle) into our customer support, onboarding and product. Our users want to know more, and we have the data and insights to deliver hyper-personalized answers at scale.
• Growth Marketing: Collaborate with Growth to execute scrappy, cost-effective campaigns. Our product is selling itself, but we need to experiment with high velocity and creativity, with a knack for being different and standing out.
• Data & User Feedback: Our funnel converts 10x higher than industry average. We’re obsessive about making data-driven decisions validated by user feedback. We want to build out more data insights and translate those into product improvements.
• Partnerships: We have new potential partners reaching out to us everyday, and we want to “productize” their ability to onboard in a frictionless, automated manner. Channel partner distribution is one of the largest potential growth levers for Abode.

These are real, near-term initiatives that will illustrate the types of projects you’ll own. We move fast with everything; your responsibilities will grow and evolve over time.

Our Values in Action

At Abode, our core values shape who we are and how we work:

• Customer Empathy First – We work backward from homeowner needs, always asking: How can we make this easier and better for them?
• Hustle, Grit, and Scrappiness – We do more with less and find creative ways to make things happen. No one here says, “That’s not my job.”
• AI & Automation – We believe in using AI to build our core technology and support business function. We’re automating away operational tasks.
• Build Trust Early and Often – Homeownership is a high-stakes space. Everything we do (whether onboarding users or crafting UX) must instill trust.

Ideal Candidate

• You have 4+ years of startup experience—ideally former founder or joiner.
• You have a founder mentality and the ability to move fast without a lot of direction.
• You have an innate curiosity for building 10x better user experiences with AI.

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