Job Description

Over the last forty years, United Scrap Metal (“USM”) has grown from $200 and a rental truck into one of the largest full-service recyclers in the country. Today, the team continues to pioneer innovative, solutions-driven recycling programs through ethical and sustainable practices. This has earned them both National acclaim and recognition with the achievement of several dozen awards. With 700+ team members across 11 locations nationally, the company’s commitment to excellence is reflected in an outstanding client retention rate across several thousand customers throughout North America. This substantial growth is further supported by strong consumer partnerships who recognize a consistent delivery of high quality non-ferrous and ferrous material via truck, container, rail and barge shipment. Equally as important, is the expansion of the team’s focus on philanthropy, sustainability, diversity, and safety / compliance. A unique mission exists in making a positive impact in the lives of others, throughout the communities in which they live, work and service. USM is proud to make a difference for its clients, consumers and local communities as it continues to drive forward into the next forty years and beyond.

Position Overview

The Shipping & Receiving Coordinator is responsible for the coordination and documentation of all incoming and outgoing shipments. This individual supports the maintenance, accuracy, and proactive planning of all customer shipments. Reports to the Shipping & Receiving Manager.

Summary of Responsibilities

• Offers loads to transportation brokers and carriers, captures proof of delivery, and updates corresponding data in the system of record.
• Coordinates the use of transportation brokers and carriers in order to achieve cost per load targets established on each lane, and the overall cost per mile target.
• Communicates with transportation brokers and carriers to resolve problems as they arise and minimize potential delays with both pickup and delivery.
• Prepares transportation bills, load authorizations, packaging slips, and any other necessary documentation required for shipments; contacts various consumers and brokers to coordinate pickups.
• Records shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes.
• Resolves internal and external issues to ensure the department is efficient in meeting customer needs.
• Communicates the coordination of and instructions for shipping and receiving of materials with carrier representatives.

Compiles and prepares import/export reports and documents.

• Regularly communicates any safety or job-related concerns.
• Other duties as assigned.

Desired Characteristics

• High school diploma or equivalent required; similar role experience a plus
• Fluency in both English and Spanish preferred (read, write, speak)
• Excellent oral and written English language communication skills
• Proficiency in Microsoft Office (Word, Excel & Outlook)
• Ability to quickly and accurately input data into various computer software applications
• Demonstrated flexibility to multi-task and work autonomously in a fast-paced environment
• Able to fulfill flexible scheduling requirements as determined by the manager and / or business needs of the operation

Minimum Safety Training Requirements

• Basic on-the-job training that satisfies the Primary Objectives of the specific position (as noted above)
• US-SOP-01 United in Safety Manual
• US-F11 QEH&S Policy
• US-SOP-03 Team Member Handbook

We strive to demonstrate our Core Values in all positions at USM:

Trust ● Commitment ● Loyalty ● Passion ● Respect ● Service ● Performance

USM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. USM will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. USM is a Zero Impairment Workplace. USM provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Talent Acquisition contact or another member of our People Development Team at careers@unitedscrap.com. The decision on granting reasonable accommodation will be made on a case-by-case basis.

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