Job Description

The position will work as a part of the Dover Compliance team and will be primarily responsible administering the hotline program and the record management policy. Additionally, this role will support other compliance projects and new initiatives as needed, both at the Dover and at OpCo levels, such as third party vetting, planning live training and webinars, supporting audits and investigations, and all other aspects of a robust, global compliance program.

Duties and Responsibilities

Compliance Projects/Initiatives/Programs

• Administer the hotline processes, including investigation support, reporting, and metrics
• Manage daily hotline administration and investigation support
• Run weekly, monthly, quarterly reporting from the system
• Generate statistics and metrics from hotline data
• Assist with communications and trainings related to voicing concerns
• Assist with investigations as needed
• Keep up-to-date with whistleblower regulations

Administration of the Records Management Policy

• Periodic reviews of the policy or schedule
• Organizing communication templates and training for the business to use for ‘clean up’ days
• Assisting with organizing ‘clean up’ days for corporate office
• Providing guidance for record management questions from various business areas
• Serve as project manager on selected projects/initiatives
• Support and participate in compliance risk assessment process
• Support policy development and revisions
• Respond to questions on Dover policies and programs
• Support data analysis and benchmarking activity

OpCo Compliance Programs

• Support continued growth of OpCo compliance programs and controls
• Support OpCos in implementing Dover compliance initiatives
• Respond to questions on Dover policies and initiatives

Global Training Program

• Plan and support live training
• Prepare and review training decks and eTraining material

Communications and Research

• Assist with drafting quarterly newsletter for global distribution, monthly compliance bulletin for OpCo compliance contacts
• Help support communication plans for project launches

Key Accomplishments – First Eighteen Months

• Successfully managed key project to completion within established timeline
• Developed relationships and trust with key constituencies
• Complete updates to policies as assigned
• Prepared high quality, accurate, and informative communications and decks

Qualifications – Skills and Experience

• Ability to communicate effectively cross-culturally both verbally and in writing
• Close attention to detail; consummate proof-reader and fact-checker
• Strong business and legal writing skills
• Strong project management skills; proficiency in tracking tasks and keeping projects on schedule
• Familiarity with compliance industry tools and resources
• Excellent computer skills, particularly Excel and PowerPoint, and working knowledge of webinar technology
• Need to have knowledge/comfort to be able to run pivot tables, create charts and graphs, determine basic stats such as percentages, and understand basic data sorting techniques.
• Highly organized
• Strong critical thinking and problem solving skills
• Ability to spot issues and judgment to know when to elevate issues
• High personal standards of performance
• Ability to handle multiple tasks and balance competing priorities
• Ability to build and maintain collaborative cross-functional relationships
• Bachelor's degree with a strong academic record
• Minimum 5 years prior work experience in a corporate compliance, audit, legal, HR, or related field

Qualifications – Dover Competencies

The three most important competencies required for this role:

• Winning the Right Way
• Builds and Manages Collaborative Relationships
• Results Driven

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