Job Description

Objective:

• Provide the Chopard experience to all clients
• Meet and exceed sales targets
• Develop potential clients through walk-in traffic
• Maintain and grow existing clients; keep records of milestones and client’s tastes goals for future purchases
• Target new and/or specific jewelry/watch/accessories products to existing clientele
• Assist other team members in sales process as needed
• Constantly utilize all tools and forms of communication to improve results
• Participate in any operational activities as assigned by the Boutique Director; i.e (inventory, receiving of goods, ordering of marketing materials, ordering supplies)

Selling:

• Assist clients in all phases of selling Chopard products, showing respect, knowledge and professionalism

Development of Client Base:

• Continuously build and update client base through all available resources such as phone calls, mails and emails
• Seek out new methods of active client development through social contacts, networking and events
• Consistently enter and update accurate information for client data in appropriate tools, such as Chopard (Sales) Force
• Develop existing client base and reach new prospects

Aftersales Service Activities:

• Provide superior aftersales service to all Chopard clients
• Identify occurring issues and use all available resources to resolve
• Keep management informed of potential product and client issues
• Follow up to ensure full client satisfaction
• Other duties as assigned by management

The preceding Key Responsibilities statements are intended to describe the general nature and level of work performed by the people assigned to this job.They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel assigned to this position.

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