Sales Manager Job at Irish Roofing and Exteriors, Grand Rapids, MI

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  • Irish Roofing and Exteriors
  • Grand Rapids, MI

Job Description

Responsible for overseeing and driving all sales activities within residential roofing and exterior operations, including leading a sales team of 7 project coordinators, a working knowledge of metrics and price management, navigating high level customer issues, working closely with both the Scheduling and Accounting Departments, along with our production team, while maintaining a strong understanding of roofing products and industry regulations.

Key Responsibilities

Sales Team Leadership:

  • Build a high-performing sales team through training and education with ongoing coaching and mentorship to improve sales skills and techniques.
  • Strong sales skills including persuasive communication, presentation abilities and objection handling
  • Work on initiative projects, new markets, new divisions

Sales Strategy and Pipeline Development:

  • Manage and track sales, identify opportunities with timely follow-ups
  • Monitor sales activity and performance metrics to identify areas for improvement

Customer Acquisition and Management:

  • Collaborate with other departments to ensure a smooth customer experience
  • Navigating high level customer concerns and issues

Required Skills and Qualifications

  • Proven experience in outside sales
  • Strong understanding of roof systems, repair techniques and industry regulations
  • 5+ years' of sales experience
  • Day to day operations experience in roofing, siding, gutters, windows
  • Excellent written and verbal communication skills

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