Remote Customer Service Representative Job at T. Gregory Imports, Jacksonville Beach, FL

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  • T. Gregory Imports
  • Jacksonville Beach, FL

Job Description

We are seeking a highly motivated and customer-focused Remote Customer Service Representative to join our team. As a Customer Service Representative, you will provide exceptional service to our customers, responding to inquiries, resolving issues, and promoting our products. This is an excellent opportunity for an entry-level candidate to gain experience in customer service and be part of a dynamic and growing company.

Responsibilities

- Respond to customer inquiries via phone, email, or chat, providing accurate and timely information about our products and services.

- Resolve customer complaints and issues in a professional and courteous manner.

- Process orders, manage returns, and provide product recommendations to customers.

- Stay up-to-date on our products, services, and promotions to provide accurate information to customers.

- Collaborate with our sales and logistics teams to ensure seamless customer experience.

- Participate in ongoing training and development to enhance customer service skills and product knowledge.

Requirements

- High school diploma or equivalent required; associate's or bachelor's degree preferred.

- 0-1 year of experience in customer service, sales, or a related field.

- Excellent communication, interpersonal, and customer service skills.

- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

- Basic computer skills, including Microsoft Office and Google Suite.

- Ability to work independently and as part of a remote team.

- Reliable internet connection and a quiet, dedicated workspace.

- Must be a resident of the United States.

Benefits

- Competitive hourly rate: $30-$35 per hour.

- Opportunities for career advancement and professional growth.

- Comprehensive training program.

- Flexible scheduling and remote work arrangement.

- Paid time off and holidays.

- Discounts on company products.

- Access to our employee assistance program.

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Job Tags

Hourly pay, Holiday work, Remote job, Flexible hours,

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