Job Description

You’ll engage directly with business teams at the contact center, partner with hiring managers, and make a direct impact to the success of our Customer Operations Recruiting Team by supporting our clients with filling their current job openings.

RESPONSIBILITIES:

• Owning the relationship with the hiring manager and taking a consultative approach to sourcing and setting strategy to identify top talent.
• Process efficiency and accuracy when screening and assessing candidates to fill a high volume of non-exempt job openings in the call center, while maintaining quality of hire.
• Scheduling interviews, facilitating consensus meetings to discuss interview results, and presenting offers to successful candidates that lead to hires for the team.
• Partnering with cross-functional business teams, HR partners, and other Recruiting teams to minimize risk and execute flawlessly on the recruiting and hiring process.
• Self-directed execution of the full life cycle recruiting process with an emphasis in meeting time-to-fill goals.
• Develop an effective sourcing strategy to provide a continuous flow of quality and quantity of candidates for the pipeline.
• Possess strong candidate and client management skills, with a proven ability to influence.
• Acts as a recruiting partner and a subject matter expert to business leadership, hiring managers and other key stakeholders.
• Address ambiguous situations or challenges and respond accordingly, drawing on ones subject matter expertise, skills and abilities.
• Screens and counsels candidates, coaches the hiring team, and negotiates the close
• Effectively facilitate formal consensus meetings with the hiring team
• Practice attention to detail and flawless execution of requisition processing
• Proven ability to function effectively in a fast paced environment

QUALIFICATIONS:

• 1-3 years full life cycle recruiting experience.
• 1+ years of ATS experience
• 1+ years of experience working in Google Suite and Workday is a PLUS
• Experience in Recruiting Strategy: Collaborate with recruiting managers and peers to develop and implement recruiting strategy.
• Influential communicator, both verbal and written.
• Ability to work independently to meet hiring needs/produce results.
• Strong attention to detail with the ability to strictly follow internal processes
• Strong organization skills with the ability to thrive in high volume environments
• Excellent time management skills
• Ability to work independently and as part of a team

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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