Job Description

TITLE: Quality Supervisor – Systems

REPORTS TO: Quality Manager

LOCATION: Tulare, CA

Lactalis Heritage Dairy is currently seeking candidates to join our team in Tulare, CA.

Lactalis Group, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to providing healthy and delicious dairy products that bring people together every day. At Lactalis, our core values of AMBITION, ENGAGEMENT, and SIMPLICITY are at the heart of everything we do.

If you’re looking for a unique experience with a company that offers strong brands, professional expertise, and a dynamic work environment that champions entrepreneurial spirit, hands-on responsibility, and real opportunity for career development, we want to hear from you!

Lactalis Heritage Dairy: inviting you to share with us your STORY, your PASSION, and your EXPERTISE.

From your PASSION to ours

The Quality Supervisor is responsible for the overall food safety and quality systems, and regulatory compliance programs at the Lactalis Heritage Dairy (LHD) plant located in Tulare, CA.

This position oversees the plant’s quality programs: FSSC22000, HACCP and pre-requisites programs, Good Manufacturing Practices (GMPs), Good Sanitation Practices (GSPs), and inspects and audits the program in operation. This position represents the plant during inspections and audits with customers, second and third parties, and regulatory agencies.

From your EXPERTISE to ours

Key responsibilities for this position include:

Food Safety & Food Quality

• Responsible for the plant’s GFSI programs. Builds, maintains, and improves the quality management systems (HACCP, FSSC22000).
• Assesses the existing department programs, policies, and practices. Makes recommendations for improvements, aligns programs to the required standards.
• Assists plant management in developing and implementing plant quality programs and processes.
• Ensures the plant is always audit ready. Acts as the lead during audits.
• Conducts Annual Reassessment of the Plant Food Safety Systems to ensure all FSSC related SOPs, procedures, policies are appropriate and coordinates with all other departments to ensure programs are up to date.
• Performs daily monitoring activities of FSSC22000 programs including Verification, Validation, Audit, and Recordkeeping to ensure facility’s continuous compliance with FSSC22000 requirements, performs monthly inspections and internal audits.
• Maintains Log /Action Plans of required corrective actions for non-conformances and ensures closure of these issues. Reports on Major Non-Conformances. Inform management of all significant non-conformities and take action to maintain the integrity of the FSSC22000.
• Schedule and conduct Food Safety and HACCP meetings and conferences with representatives of other departments and divisions to explain the FSSC management system and to obtain compliance with the procedures and controls.
• Formulate and prepare appropriate reports, charts and graphs indicating the status of the FSSC management system and any projects associated with it.
• Develop instructional training to clarify FSSC procedures, policies and requirements.
• Acts as System Admin for plant’s quality software/SharePoint.
• Ensures records are maintained and easy to access.
• Ensures plant’s programs are updated with new/emerging changes in GFSI standards.
• Partners with production to ensure root-causes of issues are investigated, and preventative actions are implemented.
• Conducts effective root cause analysis on food safety and quality issues, implements corrective and preventative actions.
• Maintains the records and contracts of indirect service providers such as pest control, calibration, uniforms, laundry, etc.
• Ensure all indirect third-party services are performed at their appropriate frequency.

Regulatory:

• Primary interface with routine & non-routine regulatory agency representatives at the facility.
• Communicates with all necessary parties (employees, plant management, etc.) on regulation changes related to Quality and Food Safety.
• Maintains awareness of regulatory changes and advances in the state.
• Timely and effective regulatory response.
• Appropriate documentation and development of local policies to support compliance to policies and procedures

Internal & External Audits

• Ensures the facility is always audit ready.
• Completes necessary CAPAs and reports post audit.
• Develops and trains a team of internal auditors.

Organizational & Cross-Functional Support

• Maintains a close partnership with the cross-function teams at the plant: Purchasing, R/D, Operation, HR, Maintenance, Supply, and plant Controller
• Facilitates exchange of data between departments and quality employees to ensure quality compliance is met
• Team Management
• Motivates and inspires the team
• Develops the team’s skills and expertise
• Sets realistic goals, provides regular feedback, and completes mid-year and year-end appraisals
• Prepares and distribute Food Safety objectives
• Delegates, communicates, transfers a culture of adaptability & accountability

Other

• Shares and promotes best practices throughout the organization.
• Travel and/or extended/off-work hours.
• This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
• Behaves in a professional manner that always represents the Company in the highest ethical standards

From your STORY to ours

Qualified applicants will contribute the following:

• Bachelor’s degree or equivalent of work experience.
• Solid knowledge of GFSI, HACCP, US food regulations.
• Solid knowledge of hazards associated with food.
• 7-9 years related experience. Experience in manufacturing is required.
• Proficiency with Microsoft Office applications, specifically Excel.
• Strong communication skills
• Demonstrated analytic, problem solving and decision-making skills
• Collaborative & pragmatic mindset.

Lactalis Heritage Dairy is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.

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