Overnight Bilingual Guest Services Agent - Remote | WFH Job at Get It - Hospitality, Alafaya, FL

dTJ2Q3VEYUIreWpOejAyY2pOU3NHQzhEdlE9PQ==
  • Get It - Hospitality
  • Alafaya, FL

Job Description

Do you have a passion for helping people and a knack for problem-solving?

We're seeking a bilingual Overnight Guest Services Agent to join our remote team. This is a fantastic opportunity to work from home and provide exceptional customer service to guests from around the world.

What You'll Do:

Field Incoming Calls and Texts: Assist guests with their needs, from booking reservations to troubleshooting issues.
Provide Expert Assistance: Answer questions about hotel amenities, local attractions, and travel tips.
Resolve Issues Efficiently: Address guest concerns promptly and professionally.
Document Interactions: Accurately record all guest interactions and requests.
Collaborate with the Team: Work closely with hotel staff to ensure seamless communication and guest satisfaction.
What You'll Need:

Fluency in Spanish and English: Excellent verbal and written communication skills in both languages.
Customer Service Experience: A proven track record of providing exceptional customer service.
Tech-Savvy: Proficiency in computer systems and software.
Strong Problem-Solving Skills: The ability to think critically and find solutions.
Attention to Detail: Meticulous record-keeping and accuracy.
Why Join Us?

Remote Work Flexibility: Work from the comfort of your home.
Competitive Pay: Earn a competitive hourly rate.
Flexible Schedule: Work overnight shifts.
Supportive Team: Collaborate with a dedicated team of hospitality professionals.
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Local area, Remote job, Work from home, Flexible hours, Shift work, Night shift,

Similar Jobs

Right Hire Consulting LLC

Director of Health Information Management Job at Right Hire Consulting LLC

 ...The Director of Health Information Management is responsible for leading departmental activities and resources to align with organizational objectives. This role ensures compliance with clinical, administrative, legal, and ethical standards while driving operational... 

Safety & Security Services

Armed Security Guard. Job at Safety & Security Services

 ...vacation (after one year), and company sponsored Blue Cross Blue Shield major medical.Incumbent will need to have a CLEET issued armed security guard license, or an unarmed license willing to get armed!Various locations and job descriptions, may be a stationary post or... 

Gray Tier Technologies

Senior Splunk Engineer (Cloud) Job at Gray Tier Technologies

 ...Gray Tier Technologies is seeking a talented Splunk Engineer with Cloud experienceto join our team to support a new customer on a highly-visible and strategic Cybersecurity Task Order. The Splunk Engineer will be a member of the Cybersecurity Engineering team and will... 

Gold Standard Staffing

General Labor/Quality Inspection Warehouse $14.50/hr Canton 1st Shift Job at Gold Standard Staffing

See all of our positions at General Labor and Quality Inpection $14.50/hr 1st Shift 4 10 hour days. 6:30a-5:15p No Background Check No Drug Screen Direct Start General Warehouse and Quality Inspection Duties.

netPolarity, Inc. (Saicon Consultants, Inc.)

Claims Analyst Job at netPolarity, Inc. (Saicon Consultants, Inc.)

 ...analysis Communication between internal and external groups Development of materials for vendors and MPSC Ability to work independently and identify appropriate course of action to analyze issues, recommend solutions and administer programs. Performs analysis...