Job Description

Join a Leading Team in Vision Care. Make a Lasting Impact.

Midwest Eye Center is looking for a passionate and experienced Ophthalmic Clinical Manager to lead our dynamic team in Calumet City, Illinois.

The top candidates for our Clinical Manager role will have a strong clinical background and a passion for advancing ophthalmic care. We’re seeking individuals who bring extensive hands-on experience in ophthalmology, ideally supported by a Certified Ophthalmic Technician (COT) credential and or 3–5 years of experience as an ophthalmic technician.

Apply today to join a team that values clinical excellence, professional growth, and compassionate care.

 This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Midwest Eye Center was established in 1974 in Calumet City. Since that time, it has grown to be one of the largest and most trusted eye practices in the area. Our staff consists of ophthalmologists, optometrists, opticians and skilled medical professionals offering services ranging from basic eye exams to the most sophisticated testing and complicated surgical treatment of eye diseases. Our medical staff holds teaching and research positions in local universities, and our facilities are state of the art and are at the cutting edge of technology.

 We are committed to patient care and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices and take pride in being a member of our team. We strongly believe that the way our patients and customers are treated by our employees is as important as the services provided by the doctor.

 All of us at Midwest Eye Center are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all. It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. 

 As a Clinical Manager , you will play a pivotal role in ensuring the delivery of high-quality patient care, leading a team of healthcare professionals, and maintaining the highest standards of clinical excellence. 

  Responsibilities

• Provide leadership and supervision to clinical staff, including nurses, medical assistants, and other healthcare professionals
• Ensure compliance with healthcare regulations and organizational policies to maintain the highest standards of patient care
• Monitor and evaluate the quality of patient care services and implement improvements as necessary
• Recruit, train, and mentor clinical staff, fostering a collaborative and patient-centered culture
• Conduct performance evaluations and provide ongoing feedback to team members
• Create staffing schedules and ensure adequate coverage to meet patient needs
• Ensure efficient patient flow and optimize resources to minimize wait times and maximize patient satisfaction
• Address patient concerns and resolve issues in a timely and compassionate manner
• Implement and monitor quality improvement initiatives to enhance patient outcomes
• Collect and analyze data to track clinical performance metrics and identify areas for improvement
• Participate in regulatory and accreditation compliance activities
• Stay current with industry trends and best practices in healthcare management
• Provide training and professional development opportunities for clinical staff
• Foster a culture of continuous learning and improvement

Qualifications

• Certified Ophthalmic Technician (COT) is preferred
• Must have at least 3-5 years of relevant experience in the management of a large technician team in an ophthalmology practice
• Proven clinical leadership experience in a healthcare setting
• Strong knowledge of healthcare regulations and compliance requirements
• Excellent communication and interpersonal skills
• Exceptional problem-solving and decision-making abilities
• Proficiency in electronic health record (EHR) systems
• Demonstrated ability to work effectively in a fast-paced, collaborative environment
• Must be willing to travel to other offices to meet the demands of the position

In Turn We Will Provide:

• Benefits to full-time team members that include comprehensive medical, dental and optical coverage, 401K and short- and long-term disability
• Company paid life insurance
• Paid holidays and generous paid time off
• Paid parking where applicable
• Team oriented working environment where you are heard and respected
• Clear career ladder opportunities
• Offered pay range $23.65/Hr.-$29.57/Hr.

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