Job Description

Join a Mission That Matters: Quality & Education Nurse at Hospice of the East Bay

Hospice of the East Bay (HEB) is a community-based nonprofit organization dedicated to providing compassionate hospice and palliative care to patients and their families during the final stages of life. As part of our commitment to equity and dignity, we offer services regardless of a patient’s ability to pay. This mission is made possible through generous donations and insurance billing support.

We’re proud to be recognized as a Great Place to Work® for five consecutive years! Come see what makes HEB such a fulfilling and inspiring place to grow your career.

Position Overview:

We are seeking a dedicated and detail-oriented Quality & Education Nurse to join our team. This role is pivotal in ensuring that clinical staff are well-prepared, supported, and consistently aligned with best practices in hospice and palliative care. The position involves coordinating and delivering orientation for new clinical team members, organizing ongoing staff education, and contributing to our Quality Assessment and Performance Improvement (QAPI) initiatives.

Key Responsibilities:

Clinical Orientation & Competency Development

• Coordinate clinical orientation for new hires in partnership with HR and clinical managers.
• Implement and track competency testing and ongoing evaluations.
• Provide one-on-one clinical education based on audit findings or individual learning needs.
• Offer onsite support and training to Bruns House staff until they achieve independence in their roles.

Ongoing Staff Education

• Conduct annual staff education needs assessments.
• Develop and implement annual staff education plans using data from QAPI meetings, safety reports, and regulatory updates.
• Design and coordinate continuing education programs in compliance with Board of Registered Nursing and Board of Behavioral Sciences standards.
• Coordinate field placements for students, including contracts, scheduling, and performance feedback.

In-Service Training

• Organize and deliver mandatory education sessions for Home Health Aides (12 CEUs per year).
• Lead Preceptor Workshops to promote consistent field training practices.

Quality Assessment and Performance Improvement

• Actively participate in QAPI Committee activities.
• Conduct medical record audits and assist with performance improvement projects (PIPs).
• Assist with preparation for regulatory surveys and accreditation visits (e.g., Kaiser, DPH).

Safety & Infection Control

• Coordinate CPR classes with external partners.
• Lead infection control initiatives, including outbreak response and effectiveness monitoring.
• Administer and instruct on Fit Testing, TB testing, COVID testing, and flu vaccinations.

What We’re Looking For:

• Strong clinical background, preferably in hospice or palliative care
• Effective educator and communicator with experience leading trainings or workshops
• Detail-oriented with a passion for quality improvement
• Ability to work collaboratively across teams and disciplines

Why Hospice of the East Bay?

• Mission-driven, nonprofit organization
• Supportive and collaborative work environment
• Recognized as a Great Place to Work® five years in a row
• Opportunity to make a lasting difference in the lives of patients and their families

Experience & Education:

• Current California RN License 
• Experience designing and delivering educational programs and courses in healthcare settings
• Experience with adult learning
• Computer skills required, including Word, Excel and PowerPoint
• Bachelor’s degree in nursing or health-related field preferred
• 3-5 years’ experience in hospice and/or home health preferred

Ready to bring your passion for education and quality to a team that values heart, integrity, and excellence? Apply today and become part of something truly meaningful. We offer competitive pay and a top tier benefits package!

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