Job Description

We are seeking a highly organized and service-oriented individual with mailroom and print services experience to join our team as a Mobile Associate. This unique role requires flexibility and adaptability, as the individual will provide exceptional print, hospitality, facilities, mail, and reception services at a financial institution . The ideal candidate is detail-oriented, proactive, and thrives in a dynamic environment.

Schedule: on a normal week will go between the hours of 8:00 am and 8:00 pm

Occasionally providing overnight and weekend availability is required

Pay rate: 23/hr

The mobile role is only in one single location in midtown Manhattan

Key Responsibilities :

Print and Reprographics Services

• Perform black-and-white and color copies, printing, scanning, and finishing/binding services.
• Operate and troubleshoot print production equipment, ensuring timely completion of print requests.
• Conduct quality control checks on all projects before client delivery to ensure accuracy and professionalism.
• Restock paper and consumables in printers and copy rooms.
• Perform Key Operator checks of copy rooms daily to maintain equipment functionality.
• Place service calls for equipment repairs and coordinate overflow production as needed.
• Facilitate off-site printing and scanning requests, including advanced tasks such as bookmarking, coding, indexing, and endorsing.

Mail Services

• Conduct scheduled daily mail runs to meet business needs.
• Log incoming accountable packages into tracking software.
• Process outgoing domestic and international mail, including USPS, FedEx, UPS, and other accountable shipments.
• Generate and maintain monthly outgoing mail usage reports by cost code.
• Maintain outgoing shipping supplies and manage incoming/outgoing pouch shipments.
• Coordinate external messenger requests with third-party vendors.

Hospitality Services

• Manage food and snack deliveries, pantry restocking, and break room cleanliness.
• Handle set-up and tear-down of conference rooms, including brewing coffee, loading/emptying dishwashers, and restocking refrigerators..

Facilities Support

• Ensure office desks are in working condition and arrange for repairs as needed.
• Assist with signage updates, furniture cleaning, and inventory management.
• Support internal office setups and moves, including furniture and personal item relocations.
• Collaborate with building management to address maintenance needs.

Supply Management

• Maintain, order, and stock general office supplies across locations.
• Monitor and manage inventory to ensure proper stocking levels.
• Process special orders through preferred vendors.

Qualifications :

• Minimum 1-2 years of experience in print services is required.
• Proven experience in mail services, hospitality, or facilities management is highly preferred.
• Strong organizational and multitasking skills.
• Excellent customer service and interpersonal communication abilities.
• Proficiency with tracking software and general office equipment troubleshooting.
• Ability to work independently and adapt to different site environments.
• Reliable transportation and flexibility to travel to various client sites as needed.

Physical Requirements :

• Ability to lift and move packages and supplies up to 50 pounds.
• Comfortable standing, walking, and performing tasks in different office environments.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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