*Thank you for your interest in the below W2 opportunity! This is a one round, 30-minute Microsoft Teams Interview with immediate feedback. We have interview availability for this week / early next!*
Title : IT Support Analyst
Duration : 6-month Contract
Location : Wilmington, DE
REQUIRED SKILLS AND EXPERIENCE
• 4+ years of experience resolving end user’s hardware and software issues in an IT environment.
• Active Directory experience (add/remove users, moving profiles, terminating user profiles, locate Bit Locker code in AD)
• Ticketing experience (prefer ServiceNow)
• Excellent customer service skills.
• Strong verbal and written communication along with multi-tasking skills (handling high volume of requests via ticketing and chat systems - must be able to prioritize tasks)
• Basic troubleshooting experience with: Outlook, O365, Microsoft Teams, WebEx, Cisco Any Connect (VPN)/ Windows 10/11, Intune, Software installs, Blue Screen of death (BSOD)
• Remote troubleshooting experience or "remoting in" using SCCM, Citrix, Screenmeet
JOB DESCRIPTION
A client of Insight Global’s is looking for an IT Support Analyst to join their team in Wilmington, DE. This primary responsibility of the candidate will be taking phone calls from a phone queue, answering chats, and working the unassigned queue. Customer service, excellent communication and technical troubleshooting skills are paramount for success in this role.
There are two openings on the team. Morning shift which is 7 AM - 3:30 PM EST & Night Shift which is 11:30 AM - 8 PM EST
...out those who can seamlessly integrate AI and emerging technologies to efficiently and effectively solve our customers' problems.At Intuit, we hold a global leadership position in financial management solutions. We've been at the forefront of inventing Virtual Platforms...
...HIRING NOW! Green Clean Commercial is HIRING Day Porters (Office Cleaners) Full-Time in Maryland Heights MO NOW!*This location is an Office/Medical Building conveniently located off HWY 70 & Maryland Heights Expy (on Riverport Dr.)*Please arrive to the interview...
...Education: Celebrating 35 years in business, Delta-T Group has built a reputation for referring highly qualified professionals... ...reliable Residential Support Staff to work in group/residential homes in Highland Park, Wilkinsburg & Fox Chapel areas Are any of these...
...Position Summary: The Class C Lineman - Overhead isa semi-skilled position in the construction, maintenance and repair of electrical overhead distribution systems. This position works at various locations. Essential Functions: Work safely while performing new...
...OVERVIEW Rockland Conservation & Service Corps (RCSC) Members dedicate their summer to carrying out environmental service projects in the Rockland County region. We are looking for passionate, enthusiastic, and friendly young people (18+, out of high school) who want...