Dalkia is a national leader in low-carbon energy services and energy efficiency solutions. By joining Dalkia, you will be part of a committed and dynamic team with a great corporate culture. Job Responsibilities: * Participating in and leading the planning of integration projects * Designing, developing, and deploying integration solutions * Identifying and resolving system integration issues * Managing the project from start to finish, including coordinating with vendors, managing timelines, and ensuring the project stays within budget * Ensuring that the new systems adhere to security standards and protocols * Identifying key program risks and developing mitigation plans * Review firmware & software releases, End of Life timelines, and routine updates * Communicate procedure changes and policy changes to all users. * Communicate system updates to the company * Recommend and initiate process improvements * Perform other ad-hoc projects or tasks as assigned * Creating proper documentation that supports all 3rd party integration * Utilize a ticketing system for troubleshooting and documentation * Backup for IT Help Desk, as needed * Perform end-user on-boarding training, as required with 3rd party integration. * Job Skills: * 5+ years of experience in IT project management * Associate degree in Computer Science or related field * Work experience with innovation, research and development teams * Excellent customer service skills both over the phone and electronically * Experience working with Google Workspace (G Suite) * A strong attention to detail with competent vocabulary * Skilled in problem solving * Experience working with TerraGO and other GIS applications * Experience working with API connectors * Experience working with monday.com * Knowledge of different IdP & SAML applications * The ability to work in a fast-paced, high-stress environment Additional qualifications include: * 2 year Associate’s Degree is required, a B.S. or B.A. Degree is preferred, * Monday.com certification is preferred * Outstanding communication, computer and coordination skills * Experience working in a service, maintenance, or logistics department * Skilled in problem solving Dalkia Energy Solutions offers:
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