Job Description

JOB SUMMARY:
As an HVAC Maintenance Technician at Cline’s Heating and Air, you’ll own our preventive-care program—performing scheduled maintenance visits at both commercial and residential sites to keep systems running at peak efficiency. You’ll replace belts and filters, clean coils, inspect safety controls, test refrigerant levels, and tighten electrical connections, then document your findings and recommend repairs or replacements based on equipment condition and age. You’ll collaborate closely with our service and installation teams—sharing insights, troubleshooting complex issues, and helping deliver seamless service to every customer. If you’re passionate about proactive maintenance, detail-oriented in your work, and thrive in a team-driven environment, this role is for you.

ABOUT US:
At Cline’s, we don’t just install HVAC systems—we set the standard for quality, expertise, and customer satisfaction. As Spokane's most distinguished HVAC company, we have been serving homeowners, businesses, and contractors since 1988 with a commitment to excellence that goes beyond just getting the job done. We believe in building lasting relationships, not just with our customers, but with our employees and industry partners. Our team is made up of high performers who take pride in their craft, support each other, and never settle for average. We invest in ongoing training, the best tools and technology, and a work culture that values accountability, growth, and teamwork. At Cline’s, we offer competitive wages, career advancement opportunities, and a company culture that feels like family. Whether it’s a company BBQ, team outings, or simply celebrating wins together, we believe in creating an environment where people love to work. If you’re looking for a company that values excellence, integrity, and the pursuit of being the best, Cline’s AC is the place for you.

KEY RESPONSIBILITIES:

• Perform scheduled preventive maintenance on commercial and residential HVAC systems, including replacing belts and filters, cleaning coils, and inspecting safety controls.
• Measure system performance (airflow, temperature differentials, refrigerant pressures) and verify proper operation.
• Inspect electrical connections, lubricate moving parts, and tighten hardware to prevent breakdowns.
• Test and adjust thermostats, controls, and sensors for optimal comfort and efficiency.
• Check refrigerant levels, recover and recharge per EPA guidelines, and diagnose leaks.
• Document all findings and maintenance actions in ServiceTitan, including photos and detailed notes.
• Recommend repairs, upgrades, or full-system replacements based on equipment condition, age, and efficiency.
• Collaborate with service and installation technicians to troubleshoot complex issues and coordinate follow-up work.
• Communicate clearly with customers—explain maintenance findings, make budget-sensitive suggestions, and answer questions.
• Maintain stock of common parts and supplies in your service vehicle to minimize return trips.
• Follow all safety protocols, manufacturer guidelines, and local code requirements on every visit.
• Respond promptly to emergency service calls when needed and prioritize customer comfort and satisfaction.
• Work closely with Comfort Advisors to help customers make informed decisions.

QUALIFICATIONS:

• Experienced: 1+ years of commercial HVAC service experience.
• Licensed or Trainee: WA 06A or 07 trainee card.
• EPA Certification.
• Friendly & Communicative: You connect easily with customers and colleagues alike.
• Problem-Solver: You thrive on troubleshooting and delivering effective solutions.
• Detail-Oriented: You catch small issues before they become big problems.
• Tech-Forward: Comfortable with tablets, digital gauges, and ServiceTitan.
• Team Player: You hold yourself—and the team—accountable to deliver on our promises.
• Coachable: Motivated and eager to grow within the industry.

BENEFITS & CULTURE:

• $25-$30/ hour plus commissions and performance incentives.
• Company cell phone and ipad.
• Take home company vehicle.
• Continued education.
• Medical.
• Dental, Vision, Accident Insurance are also available.
• 401K Plan.
• Opportunity for advancement.
• Paid holidays.
• Paid vacation time.
• Ongoing local, regional and national training opportunities.
• Mentorship and personal, professional, and financial goal planning.
• Our family of employees participate in hunting trips, camping trips, BBQ’s and other fun activities throughout the year.
• Employee Recognition Program that provides bonuses and / or paid time off when employees provide exceptional service to the company and our customers.

WHY JOIN US:

• Stability and Growth: As part of our team, you'll have the security of working for an established company with an impeccable reputation that’s been leading the charge in the commercial HVAC space since 1988. With a solid foundation, and a track record of success, you’ll have ample opportunities for growth and advancement.
• Community Impact: At Cline's Air Conditioning, we believe in giving back to the communities that have supported us over the years. By joining our team, you'll be contributing to our mission of creating meaningful jobs and preserving the integrity of our industry in the face of increasing corporate consolidation.
• Training and Development: We understand that staying ahead in the HVAC industry requires continuous learning and skill development. That's why we offer extensive training opportunities to ensure our team members have the knowledge and expertise they need to excel in their roles.
• Family-Owned Values: As a family and veteran owned business, we prioritize the well-being and success of our team members. When you join Cline's Air Conditioning, you're not just an employee - you're part of our family, and we'll do everything we can to support you in your career journey.

OUR MISSION:

Setting the standard in the HVAC industry by delivering unparalleled quality, technology, and customer service excellence.

OUR VISION:

To be the undisputed household name for HVAC excellence in Spokane and Coeur d’Alene.

OUR CORE VALUES:

Inspirational: Everything we do is bigger than us. We show up to work not just for ourselves but to impact our team, create the best solutions for our customers, and chase our full potential.
Disciplined : We do what we say we are going to do. No exceptions. We train every day to continue learning and growing.
Accountable : We hold ourselves and our team accountable because true growth doesn’t happen by accident. Extreme accountability leads to extraordinary results.
Transparent : We have big goals and move quickly. Our team operates with transparency to prioritize the work that gets us closer to those goals.
Aligned: We hire growth-oriented individuals because our business can’t grow if our people aren’t growing. We align our business goals with every team member’s personal, professional, and financial goals—when our team wins, the company wins.
Results Oriented: We get things done.

Cline’s Heating and Air is a veteran-owned HVAC leader serving Spokane and North Idaho since 1988. Founded by the Cline family on a bedrock of integrity and a promise to “fix what others only replace” we’ve built deep community roots and a reputation for top-tier workmanship—you’ve likely seen our technicians at parts and supply houses. In May 2024, the Boston family acquired Cline’s, tripling our size within the first year while keeping our vision, mission, and core values intact. Today, we invest in our people with competitive wages, ongoing certification training, and clear career paths so every team member can excel. As we press forward to become the undisputed authority in local HVAC services, we’re looking for skilled, dependable professionals who share our commitment to excellence and community. Join us and help shape the next chapter of Cline’s Heating and Air.

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