Job Description

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 80.00

Shift : Monday - Friday

Location : 1324 Lakeland Hills Blvd Lakeland, FL

Pay Rate : Minimum: $ 68,931 per year - Maximum: $ 86,174 per year

Position Summary

The GME Operations Administrator coordinates and supports graduate medical education office functions and is responsible for a variety of daily, monthly, and annual activities within the department. This job plans, implements, and coordinates processes for a variety of diverse functions which include procurement, reimbursements, physician payments, and management of student processes. This job maintains data, prepares reports, and provides budgetary information related to areas of responsibility. This job's responsibilities also include assisting in the administration of GME programs and will interact with personnel both inside and outside the institution.

Position Responsibilities

1. Lives Our Promises:

• To treasure all people all uniquely created
• To nurture, educate and guide with integrity
• To inspire each and every one of us to do our very best

2. Develops and promotes Caring Relationships:

• Caring for self
• Caring for each other
• Caring for patients and families
• Caring for communities

3. Exhibits professional conduct and appearance in adherence with all applicable policies.

4. Performs all duties with respect and integrity.

5. Always Behaviors:

• Welcome every person with a warm smile and eye contact, using their name when possible.
• Be fully present during all interactions.
• Use caring communication: "Is there anything else I can do for you? I have the time."
• Express gratitude and appreciation to others and openly praise them for their achievements.
• Take people where they are going, rather than point or give directions.

6. Lives Our Promises:

• To treasure all people all uniquely created
• To nurture, educate and guide with integrity
• To inspire each and every one of us to do our very best

7. Develops and promotes Caring Relationships:

• Caring for self
• Caring for each other
• Caring for patients and families
• Caring for communities

8. Exhibits professional conduct and appearance in adherence with all applicable policies.

9. Performs all duties with respect and integrity.

10. Always Behaviors:

• Welcome every person with a warm smile and eye contact, using their name when possible.
• Be fully present during all interactions.
• Use caring communication: "Is there anything else I can do for you? I have the time."
• Express gratitude and appreciation to others and openly praise them for their achievements.
• Take people where they are going, rather than point or give directions.

1. People at the Heart of All We Do

• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Fosters an inclusive and engaged environment through teamwork and collaboration.

2. Safety and Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

3. Stewardship

• Demonstrates responsible use of LRH’s resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

4. Standard Work - GME Operations Administration: Process reimbursements requests efficiently and accurately, ensuring timely payments and maintaining accurate records. Process vendor invoices, vendor packets, purchase orders, and other documentation for the office; create letters, memos, statistical and budget reports; create and enter data into spreadsheets and databases. Manage reconciliations for residency programs accounts including tracking, reconciling expenses and providing monthly reports. Provide general administrative support to the DIO and GME Director.

Physician Compensation Plan: Is accountable for all facets of the physician compensations plan. This includes but is not limited to the following: Process physician timesheets and check them for accuracy; receive and respond to physician payment inquiries in a professional manner; creating detailed reports and dashboards. Conduct regular data cleanup tasks to maintain accuracy and reliability.

Competencies & Skills

Essential:

• Excellent oral and written communication and interpersonal skills
• Ability to identify and solve problems.
• Working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint
• Ability to handle sensitive information with absolute confidentiality
• Ability to work independently as well as collaboratively and solve complex issues across various health system departments

Qualifications & Experience

Essential:

• Bachelor Degree

Essential:

• Business, Accounting, Education, Health Care Administration, or related field

Other information:

Experience Essential:

- Three to four years of progressively more responsible related administrative, business leadership, or project management experience.

Experience Preferred:

- Minimum two years experience in business or higher education work environment strongly preferred.

Job Tags

Similar Jobs