GIS IT Support Specialist/Esri ArcGIS Desktop Job at Hire it People, Inc, Atlanta, GA

dDJiTnVUNkw5eWpLelVPVGlkT2dGU3NBdWc9PQ==
  • Hire it People, Inc
  • Atlanta, GA

Job Description

Job Seekers, Please send resumes to resumes@hireitpeople.com

Job Description:

  • Under general supervision, provides Esri ArcGIS end user/customer support on a continuing basis, either by phone, online, or site visit. Troubleshoots end - user problems. Coordinates with IT staff on issues, helps users to be more productive with ArcGIS.

Responsibilities:

  • Acts as 1st line/tier of GIS technical support for Client.
  • Validates operation of virtual ArcGIS Desktop environments and enterprise GIS applications.
  • Provides excellent customer service, follow-up, and follow-through to address customer concerns or needs; acts as a customer liaison.
  • Escalates technical issues and coordinates with IT staff to resolve problems and provide solutions, consults with Esri support as needed.
  • Instructs customers in using Esri ArcGIS solutions and supported applications, enables customers to be more productive with GIS. 
  • Assists team with GIS upgrades, projects, and provides on-call supports needed.
  • Develops, updates, or maintains system/technical documentation as needed.
  • Develops client GIS User Group, resources, and assists in training material creation.

Job Tags

Contract work, Remote job,

Similar Jobs

GreatAuPair LLC

Au Pair Job at GreatAuPair LLC

Get hired for farin's aupair Job in Los Angeles, CA. Looking for a warm and caring live in. Find aupair care work in Los Angeles.

EMERGENT METHOD

Office Assistant Job at EMERGENT METHOD

 ..., a client in the financial services and private equity industry, is seeking a highly organized, professional, and dependable office assistant to support daily operations in their New Orleans, Louisiana office. Emergent Method is facilitating this search on their behalf... 

Humana

Associate Director, DevOps Engineering Job at Humana

 ...standardization, building partnerships with software delivery teams to enhance the speed,...  ...to improve productivity and developer experience to grow platform engineering...  ...and selection for training, including apprenticeship, at all levels of employment.Humana complies... 

Stanford Health Care

Clinical Nurse (RN), Oncology Infusion - 10HR 1.0 (Pleasanton) Job at Stanford Health Care

 .... Your best is waiting to be discovered.Day - 10 Hour (United States of America)**A Brief Overview**The Clinical Nurse (CN) is an RN who provides hands-on care to patients, practicing in an evidence-based manner, within the Scope of Practice of the California Nursing... 

CM Resort, LLC

Rental Technician - New Hire 2025-26 (18+) Job at CM Resort, LLC

 ...customers. As a guest-focused organization, a crucial part of each employees job is to get and keep guests. Full and part-time hours are available. Weekend and holiday...  ...Work efficiently and safely at all times. Flexible working hours. Some job sharing may be required...