Job Description

Chesapeake Hearing Centers is Maryland’s oldest private practice audiology group, proudly serving the community across eight locations. Their mission is simple: treat every patient the way they’d want to be treated—with courtesy, respect, and professional expertise.

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Position Overview:

Chesapeake Hearing Centers is seeking a friendly, enthusiastic, and organized Front Office Coordinator to join their Stevensville team.

This role serves as the first point of contact for patients—creating a positive and welcoming experience from the moment they walk in. Candidates who enjoy connecting with people, thrive in a fast-paced environment, and are looking for a long-term career (not just another job) are encouraged to apply.

Key Responsibilities:

• Greet patients and visitors with a welcoming, professional demeanor.
• Manage multi-line phones and handle calls promptly and courteously.
• Schedule patient appointments and assist with basic service screenings.
• Accurately enter and update patient information in electronic records.
• Collect and verify insurance information and handle related documentation.
• Assist with light hearing aid maintenance and periodic cleaning.
• Support community outreach and marketing events to help grow the practice.
• Build strong working relationships with patients, team members, and vendors.

Requirements:

• High school diploma or equivalent required.
• Previous front office or healthcare experience is a plus, but not required.
• Strong communication skills and professional presence.
• High attention to detail and strong organizational skills.
• Ability to multitask and prioritize in a busy office environment.
• Reliable attendance and punctuality are essential.
• Flu and COVID vaccinations required.

Benefits:

• Health, dental, vision
• Life insurance
• Matching Retirement Plan
• Paid time off and Holidays
• Parental leave

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