Customer Success Specialist Job at Compunnel Inc., Tempe, AZ

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  • Compunnel Inc.
  • Tempe, AZ

Job Description

About the Role:

As a Manager on the Merchant Sentiment Operations team , you will oversee the day-to-day operations and long-term success of your team. This role requires a strong people leader who is solution-oriented, thrives in fast-paced environments, and can effectively guide and motivate teams toward collective goals.

You will be responsible for fostering collaboration, supporting employee development, driving problem-solving initiatives, and ensuring a high-performance team environment.

Key Responsibilities:

  • Oversee daily operations and long-term success of the Merchant Sentiment team.
  • Manage, guide, and motivate team members to achieve collective goals.
  • Foster team collaboration, employee development, and effective problem-solving.
  • Facilitate in-person 1:1 meetings with direct reports and connect with cross-functional partners.
  • Provide immediate support and problem resolution for team members.
  • Nurture a collaborative, high-talent environment aligned with company goals.

Requirements (Must-Haves):

  • 2+ years of people leadership experience .
  • Strong ability to thrive in a fast-paced, changing environment .
  • Passion for developing teams and raising performance to a high talent bar .
  • Familiarity with Salesforce, JIRA, and Workday systems.
  • Ability to be physically present in the Tempe corporate office (in-office days determined by business needs).

Preferred Qualifications (Nice-to-Haves):

  • Proficiency in Excel / Google Sheets .
  • Project Management experience.

Job Tags

Work at office, Immediate start,

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