Customer Service Representative Job at Ultimate Staffing, San Jose, CA

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  • Ultimate Staffing
  • San Jose, CA

Job Description

Ultimate Staffing is actively seeking an experienced Customer Service Representative for a leading client in the semiconductor industry in the San Jose area of California. This position offers the opportunity to work with a dynamic team while ensuring the highest level of customer satisfaction.

Responsibilities:

  • Providing exceptional customer service within the semiconductor industry.
  • Utilizing ERP systems to manage customer interactions and orders efficiently.
  • Leveraging Salesforce for customer relationship management and data tracking.
  • Resolving customer inquiries and issues in a timely and professional manner.
  • Collaborating with other departments to streamline processes and enhance service delivery.
  • Maintaining accurate records of customer interactions and transactions.
  • Identifying opportunities for process improvements and implementing solutions.

Requirements:

  • Proven experience in a customer service role, preferably within the semiconductor industry.
  • Familiarity with ERP systems and Salesforce.
  • Excellent communication and interpersonal skills.
  • Ability to handle multiple tasks and work under pressure.
  • Detail-oriented with strong organizational skills.

Work Hours:

1st Shift

Benefits:

Competitive compensation and benefits package available.

Additional Details:

  • Max Pay: $40 per hour
  • Min Pay: $20 per hour


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Tags

Local area, Day shift,

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