Customer Service Associate Retail Job at School Basics, Brooklyn, NY

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  • School Basics
  • Brooklyn, NY

Job Description

We are a New York City-based company opening our first retail store in Forest Hills! We’re looking for a reliable, organized, and service-oriented Customer Service Associate Retail to provide in-person support to our customers—mainly students and families shopping for school uniforms. This is a part-time, in-store role with a fixed schedule.

Key Responsibilities:

  • Provide outstanding customer service in a friendly, professional manner.
  • Assist children with school uniform fittings and support parents by providing guidance on sizing while ensuring a comfortable and stress-free experience.
  • Handle in-store payment transactions.
  • Communicate with our fulfillment center and internal team for order tracking.
  • Support in maintaining a tidy, clean, and well-organized store environment.
  • Ensure the sidewalk in front of the store is clear (trash, snow during winter).

If you have the following REQUIREMENTS:

  • Availability to work 3 fixed days per week (between Monday to Saturday, from 10 A.M. to 7 P.M.) *
  • Must reside within a one-hour commute of Forest Hills, NY.
  • A friendly and support-oriented attitude.
  • Excellent communication and organizational skills.
  • Comfortable working independently.
  • Previous retail or customer-facing experience is a plus.
  • Comfortable with standing for shifts and handling light lifting from time to time.

Why Apply?
  • Competitive hourly wage of $22 with a consistent, pre-established schedule.
  • Fixed working days with no Sunday shift.
  • Suitable for individuals seeking reliable part-time employment.
  • Join a company expanding into retail with the opening of its first physical location.
  • Professional, customer-focused environment.

Job Tags

Hourly pay, Shift work, Sunday, Day shift, Saturday, 3 days per week,

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