Job Description

Job Title: Customer Engagement Manager (Cloud Migration)

Location: Manhattan, NY

Duration: / Term: 6+ months

Job Description:

Experience Desired: 14+ Years

We are seeking for a Customer Engagement Manager a strategic mid-leadership role responsible for orchestrating enterprise-level cloud migration initiatives across multiple projects and strategic customer accounts. The ideal candidate will oversee comprehensive migration planning, coordinate cross-functional teams, and align technical solutions with business objectives. This position requires strong project management expertise, balanced technical understanding, and exceptional stakeholder management skills to deliver successful cloud transformation outcomes. The role involves managing migration portfolios, developing standardized approaches, and ensuring projects are delivered on time, within budget, and to quality standards all while maintaining a focus on the client's long-term business goals and digital transformation journey.

Key Responsibilities

• 14-16 years of experience with 7+ years of Program management
• 14 plus years of IT Infrastructure experience
• Experience in managing large-scale cloud migration projects.
• Knowledge of IT infrastructure, networking, and security principles.
• Experience with Migration, Modernize and DevOps practices and tools.
• Familiarity with compliance and regulatory requirements related to cloud computing
• Minimum of 7 years of experience in project management, with a focus on cloud computing and migration projects.
• Extreme familiarity with Cloud Adoption framework and Well Architected Framework
• Strong analytical skills, business-focused and passionate about the customer experience.
• Must be able to work in a dynamic work environment.
• Excellent communication skills, resourcefulness, and ingenuity in solving problems.
• Ability to work with minimal supervision while managing a variety of responsibilities.
• Technical Skills: Proficiency with cloud platforms (e.g., AWS, Azure, cloud architecture, and cloud services.
• Project Management Skills: Proficiency in project management tools (e.g., MS Project, Jira, Trello) and methodologies (e.g., Agile, Waterfall).
• Certifications: PgMP and/or PMP. AWS Solutions Architect (Pro/Associate), Preferred - Azure Solutions Architect, or GCP Professional Cloud Architect

Key Skills:

project management, cloud migration, AWS, IT infrastructure, Migration, Modernize, DevOps practices

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