Location: Stamford, CT (4 days on site)
Duration: 6-month contact-to-hire
Compensation: $45-55/hr
Day-to-Day
Insight Global is looking for a Support Content Publisher to join the Digital Service and Customer Experience (DSCX) team at a large Telecommunications company in Stamford, CT. This team is responsible for enhancing the customer experience and providing the right messages at the right time to the right customer. This person will be responsible for driving the execution of an interactive, digital self-service experience for customers by testing and publishing online support content and analyzing areas for improvement in design, content, and usability. This person will publish web content and proof for accuracy, message presentation and brand style. They will be responsible for optimizing SEO, headline style and length, graphics sizing, photo cropping, hyperlinking, etc. 20% of their day will be spent analyzing and understanding the analyst metrics, 40% spent on various tasks that come through their ticketing system like setting up new website layouts and creating content area for support sights. Remaining 40% is spent on projects: researching, running testing, and pitching creative ideas to increase customer experience and reduce cost. This position requires technical expertise, great communication skills, the ability to understand and translate technical and product launch information and to work closely with copy editors, designers, journey owners and technical teams.
Must-haves
Plusses
...Are you looking for a fun job teaching sports to toddlers & preschoolers? Well you are in the right place! At Amazing Athletes ( we teach kids (18 months - 5yrs old) the basic fundamentals of 10 sports. Basketball | Football | Soccer | Volleyball | Tennis | Hockey...
...Registered Dental Assistant License issued by the California State Board of Dental. Must have 1 Full-Year Experience as a Licensed RDA. Job Description: Under the direction of the Supervising Dentist, Supervising Dental Assistant, Dental Health Program Manager...
Join Our Team as a Work-From-Home Data Entry Research Panelist! Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skills and backgrounds whether youve been an administrative...
...are seeking a motivated and dynamic Car Sales Executive to join our team. In this role,... ...* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Employee... ...Health insurance* Health savings account* Life insurance* Opportunities for...
...Needing commercial/Industrial cleaners for morning and evening work. Would be cleaning inside office type buildings at the local steel manufacturer in Brandenburg Kentucky. A commercial cleaners exact responsibilities will differ depending on a facilitys size and structure...