PLEASE READ THIS JOB ANNOUCEMENT IN ITS ENTIRETY . An Alameda County Job Application is required to be considered for ALL County recruitments.
Alameda County Behavioral Health Department is recruiting for a *Provisional:
CONSUMER/FAMILY RELATINONS PROGRAM ASSISTANT
$$74,068.80-$89,876.80
Plus excellent benefits!
This is a provisional appointment.
*Provisional Appointments: For a provisional appointment, a civil service exam is not required. However, to obtain a regular position, the appointee will need to compete successfully in a County Exam when open.
ABOUT US
As part of Alameda County Health, the Behavioral Health Department supports people with Medi-Cal and without insurance living with serious mental illness and substance use conditions along their path toward wellness, recovery, and resiliency. We provide services through a network of contracted mental health and substance use providers and administer the State’s resources and training for behavioral health providers, case managers, and other healthcare professionals. We advocate for our patients and families and create space for personal engagement in their care.
We are outpatient specialists for mental health services for older adults and youth, substance use providers and treatment program specialists, advocates for quality improvement and patients’ rights, and psychiatric and integrated health care providers.
Visit us to learn more about our program and services.
THE POSITION
Under general supervision, to provide programmatic assistance and administrative support in the Behavioral Health Care Services Consumer/Family Relations Program; serves as a program representative and supports the involvement of consumers/family in implementing systems change, training and education, hiring of consumers/family in behavioral health care programs, and developing self-help and consumer/family–operated programs; and to do related work as required.
DISTINGUISHING FEATURES
These positions are located in the Behavioral Health Care Services Department (BHCS), and report to the Consumer/Family Relations Manager. The Consumer/Family Relations Program Assistant provides administrative support and coordinates a variety of related community and educational outreach activities and events, performs a variety of administrative functions in the implementation of consumer/family related programs/projects. This class is further distinguished from the next higher-class Consumer/Family Relations Manager in that the latter class has supervisory responsibilities and provides leadership for the activities of the Consumer/Family Relations Program.
ESSENTIAL DUTIES
Note: he following statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements that may be inherent in the job.
Provides programmatic information to community-based providers and the general public, conducts presentations, answers questions and provides technical assistance as needed.
CONSUMER/FAMILY RELATIONS PROGRAM ASSISTANT
(Click above for comprehensive job description and additional qualifications.)
MINIMUM QUALIFICATIONS
Experience:
The equivalent of three years of full-time administrative and/or programmatic support experience which has included some combination of program coordination and administrative support, compiling and maintaining data, preparation of narrative and statistical reports, and organization and facilitation of program events preferably in a mental health setting.
AND
The equivalent of six months experience as a consumer who has received services in the public and/or private mental health system, or as a direct family member/caregiver of a mental health consumer who has received services in the public and/or private mental health system, AND training and/or experience with the concepts of self-help, peer/family support and/or wellness/recovery/resilience.
Education:
The equivalent of completion of two years of college (90 quarter units or 60 semester units) from an accredited college or university.
(Additional work experience as outlined below may be substituted for the education on a year-for-year basis.)
HOW TO APPLY
An Alameda County application is required to be considered for this recruitment.
Please email the Job Application and a cover letter to:
Tyler Clark, (HCSAJOBAPPS@acgov.org)
Alameda County’s job application template is available online on Alameda County’s Online Employment Center at:
NEW USERS can click on “ Fill out an application ” to fill out an application template. Once the application is completed, please click on the “ Review ” tab to “ Print/Save My Application ”. A PDF version or digital scan of the application must be submitted to the email address above.
Alameda County Health Care Services Agency is enriched with a diverse workforce. We believe the best way to deliver optimal programs and services to our communities is to hire and promote talents that are representative of the communities we serve. Diverse candidates are strongly encouraged to apply.
BENEFITS
Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging healthcare options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discounts, fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:
For your Health & Well-Being
Medical – HMO & PPO Plans
Dental – HMO & PPO Plans
Vision or Vision Reimbursement
Share the Savings
Basic Life Insurance
Supplemental Life Insurance (with optional dependent coverage for eligible employees)
Accidental Death and Dismemberment Insurance
County Allowance Credit
Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
Short-Term Disability Insurance
Long-Term Disability Insurance
Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
Employee Assistance Program
For your Financial Future
Retirement Plan - (Defined Benefit Pension Plan)
Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance
12 paid holidays
Floating Holidays
Vacation and sick leave accrual
Vacation purchase program
Management Paid Leave**
Catastrophic Sick Leave
Group Auto/Home Insurance
Pet Insurance
Commuter Benefits Program
Guaranteed Ride Home
Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
Employee Discount Program (e.g. theme parks, cell phone, etc.)
Child Care Resources
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