Job Description

Are you looking for a meaningful career? Are you passionate about healthcare in your community? Do you enjoy helping people?

Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford, and the surrounding communities.  We are a thriving and growing organization, and our team is expanding across sites to support this growth.

We are currently hiring a Community Health Worker – C3 Care Management based in Worcester. As an integral member of the care management team the Community Health Worker (CHW) will have the opportunity to make a profound impact on the lives of people living with complex and/or chronic conditions, many of whom also face multiple barriers accessing care and need support to succeed with achieving health care goals. This position requires flexibility and may vary from day- to-day to meet members where they are. Outreach methods may vary based on the needs of the organization and may include telephonic or in person in a variety of potential settings such as but not limited to, the community, home facility or health center.

As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee.  We are an equal opportunity employer and embrace the richness of the cultures of our staff and community.  You are a good fit for our team if you’re passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.

Essential Functions:

• Works under the guidance of the C3 ACO clinical program providers to encourage members and their caregivers to participate in care management programs.
• Develop and implement outreach plans in collaboration with team colleagues, based on individual, family and community needs, strengths and resources.
• Gather and combine information from different sources to better understand clients, their families and communities.
• Initiate and sustain trusting relationships with individuals, families, social networks, and primary care team.
• Addresses language and cultural barriers to care.
• Assists in scheduling appointments on behalf of member/representative.
• Completing Social Determinants of Health (SDOH) screenings.
• Please note this position may require evening, weekend and/or holiday shifts on a rotating basis.

CP Requirements:

• Function as the primary contact for the Community Partners.
• Build positive relationships with the CP's. (Community Partners)
• Make referrals to the community partner programs as appropriate

Required Qualifications:

• Basic knowledge of Microsoft Office and ability to learn the health center’s Electronic Medical Record and other applications.
• Depending on the nature of the position, bilingual in English and another critical language for the health center may be required.
• Successful completion of the CHW core competency training within 1 year of employment
• Our health center requires all employees to have the most recent COVID-19 booster and the yearly flu vaccine.

Benefits:

• Competitive salary based on related experience
• Medical insurance starts on the first day of employment. 
  • Health center pays 80% of medical insurance premiums.
  • Includes coverage for all individuals and most family types. 
• Generous time off packages
• Dental and Vision insurance
• 403b Retirement Plan with employer match
• Flexible Spending Accounts
• Employee Assistance Program

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