Client Coordinator Job at Titan Talent Acquisition Inc., Farmington, MI

dm03SnVEYVA4eS9Cems2Y2o5R3NHQzRHdEE9PQ==
  • Titan Talent Acquisition Inc.
  • Farmington, MI

Job Description

Position Title: Client Coordinator

Position Overview:

As a Client Coordinator, you will be an integral member of a team committed to delivering exceptional client satisfaction. This role is vital to our company’s growth and success, directly contributing to our mission of being a premier employer recognized for exceptional service, profitability, a culture of safety, mutually beneficial partnerships, and continuous improvement. You will oversee all aspects of client satisfaction within the vendor service model, ensuring that our standards and client expectations are consistently met or exceeded.

Key Responsibilities:

  • A combination of Account Management, Customer Serice and Administrative duties
  • Proactively monitor and address client concerns and issues, ensuring prompt resolution.
  • Follow through diligently on service issues requiring improvement.
  • Manage contract setup, ongoing performance monitoring, and invoice processing within our internal systems.
  • Assist team members with setting up and delivering secondary revenue opportunities to clients.
  • Process vendor invoices, ensuring accuracy of required documentation and timely payment through internal procedures.
  • Oversee both internal and external systems to review vendor performance and compliance.
  • Identify underperforming vendors and make recommendations to senior management.
  • Act as a primary liaison between vendors and internal team members to facilitate clear communication.
  • Collaborate with the sourcing and recruitment teams to dispatch backup vendors or identify new vendors as needed.
  • Help prioritize on-site service needs and provide direction to vendors based on clients’ immediate business requirements.
  • Represent the company and brand professionally at all times.
  • Commit to continuous improvement by developing and enhancing personal skills and techniques.

Requirements:

  • Associate’s degree preferred; equivalent work experience in customer service environments utilizing vendor networks to fulfill contract requirements will be considered.
  • Flexible and adaptable, with the ability to handle urgent business matters requiring extra commitment.
  • Strong ability to influence, persuade, and develop professional relationships.
  • Comfortable adapting to change and evolving priorities.
  • Demonstrated critical thinking and problem-solving abilities.
  • Ability to multitask, prioritize responsibilities, and work independently with keen attention to detail.
  • Highly motivated self-starter with exceptional written and verbal communication skills.
  • Proficient in Microsoft Office Suite, including Word, PowerPoint, Outlook, and expert-level Excel skills.
  • Previous experience in a role requiring extensive outbound calls is highly desirable.

Job Tags

Contract work, Work experience placement, Work at office, Immediate start, Flexible hours,

Similar Jobs

Fortune Brands

Director, Talent Acquisition Job at Fortune Brands

 ...supporting our companys supercharged growth plans, then this is the role for you. We are seeking a strategic and dynamic Director of Talent Acquisition to lead talent acquisition across all functional areas of the organization, with an emphasis on experience recruiting... 

Hopper

Technical Account Manager - Commerce / Partner Success (100% Remote - USA) Job at Hopper

 ...worlds largest financial institutions and airlines. As our strategic partner portfolio...  ...Intermediate or advanced SQL skills; experience working with data analysis, BI tools, or large...  ...on demand through FlexDesk AND Work-from-home stipend. ~ Please ask us about our very... 

Jet Aviation

Aircraft Maintenance Technician Job at Jet Aviation

 ...Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of... 

Haverhill Public Schools

School Nurse LPN Job at Haverhill Public Schools

 ...receive consideration Title of Position: LICENSED PRACTICAL NURSE 1:1 Support- Bartlett School and Assessment Center. Work Year...  ..., and Superintendent of Schools. Statement of Duties: LPN (Licensed Practical Nurse) will support the functions of the school... 

Wells Fargo

VP Lead Investment Banker (Req. #002033) Job at Wells Fargo

 ...At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent...