Job Description

Position Summary:

The Health and Wellness Coach supports the clinical department by cultivating behavior and healthy lifestyle change for participants enrolled in Asset Health’s coaching programs through participant-centered coaching, motivational interviewing, and behavior change strategies. The Health Coach assesses the participant’s current needs and readiness to change to deliver appropriate education, support, and guidance to facilitate healthy lifestyle change to prevent or manage chronic conditions. Additionally, the Health Coach is responsible for assisting participants to explore personal “best health” vision and purpose, set aligned SMART goals, encourage progress, and overcome barriers which may interfere with reaching established goals.

Essential Duties & Responsibilities:

• Telephonic (audio and visual) health coaching, which includes contacting eligible and enrolled participants in one or more of our coaching programs, establishing a call schedule that meets the needs of the participant, and ensuring all efforts are made to contact participants within client specific guidelines
• Responsible for understanding the specific program and following the guidelines of each client
• Support health promotion and wellness programs aimed at encouraging members to adopt healthy lifestyles by actively participating in wellness activities
• Provide assessment, health education, and behavior change counseling using a collaborative approach to facilitate change
• Inspire members to build healthy habits using behavior change coaching principles
• Leads with humility, charity, perseverance, relationships, engagement, and responsibility to create an inspiring, fun, and healthy work environment
• Coordinate information to clinical team partners
• Maintenance of confidentiality and privacy of protected health information (PHI) utilizing safeguards as described under the HIPAA guidelines and inputting information into multiple documentation systems
• Must stay within health coach training and scope of practice – when necessary, refer to internal client resources such as EAP or other programs and/or external resources such as health care provider
• Continual education and/or learning on health behavior change theories, counseling, interviewing techniques, strategies and application required
• Must adhere to quality of standards of Asset Health Inc. coaching programs

Education and/or Work Experience Requirements:

Required:

• A bachelor’s degree or higher in health and wellness-related field and/or current nursing license (health education, health promotion, nutrition, exercise science/physiology, nursing, counseling, etc.)
• Health coaching certification and experience coaching on health topics such as nutrition, exercise, alcohol, tobacco cessation, stress reduction and resiliency training, weight management, cholesterol, hypertension, chronic conditions, etc.
• Currently hold or plan to obtain a certification from The National Board for Health & Wellness Coaching (NBHWC)

Preferred

• Training/education in behavior change, motivational interviewing
• Personal training or fitness certification
• Nutrition certification or Registered Dietitian
• Tobacco cessation training/certification
• Telephonic coaching experience

Knowledge, Skills and Competencies:

• Strong interpersonal, social, and communication skills
• Ability to create strong, trusting, professional relationships with participants to encourage engagement and participation in health/wellness coaching programs
• Knowledge of the principles of behavior change, adult learning, group facilitation and of basic health, nutrition, and fitness principles.
• Understanding of primary, secondary, and tertiary prevention strategies
• Excellent verbal and written communication, computer, and documentation skills required (e.g., Microsoft Office Suite)
• Must possess strong time management skills in order to effectively manage participants within client guidelines and ensure timely documentation
• High degree of patience, emotional control, creativity, detail, and extroversion
• Must be confident, assertive, optimistic, empathetic, and objective
• Comprehensive understanding of risk factors and behaviors that contribute to chronic disease
• Ability to work individually or in a team setting with a high energy level and minimal supervision
• Good working knowledge of current industry standard PC software applications and proven administrative abilities

Working Conditions and/or Physical Requirements:

• Flexible availability, including one evening shift per week and one weekend day per month
• Prolonged periods sitting at a desk and working on a computer
• Must have access to secure internet network and private room to conduct coaching calls
• No manual labor or lifting
• This can be a remote/work from home position

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Asset Health Inc is proud to be an Equal Opportunity and Affirmative Action Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex (including pregnancy), age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law

Asset Health Inc. will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Asset Health Inc. is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason.

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