DELAMAR MYSTIC - NEW Boutique luxury waterfront hotel located in Mystic CT is seeking a Corporate Sales & Catering Manager to join their growing team. This is an exciting opportunity to be a part of an opening team for a prime meeting and event destination.
Job Duties:
· Creates and executes strategic sales plans to identify, attract and retain appropriate business to hotel
· Assists other sales members as needed in the achievement of their goals to ensure departmental goals are met
· Pro-actively manage all aspects of the sales cycle with prospects: relationship development, sales presentations, site inspections, proposal generation, and contract negotiations as well as invoicing.
· Proactively lead and generate new business opportunities, drive sales, and deliver results for designated accounts and market segments with support of Demand & Agency 360.
· Negotiate and confirm annual rate agreements for corporate negotiated clients and maintain communication with corporate negotiated account managers (minimum contact 1 time per quarter).
· This position will require outside sales and solicitation calls.
· Handle all aspects of group & meeting business: site inspection, creating and sending proposals, preparing and following up on contract, coordinating all group room block details, creating banquet event orders, floorplans and invoices.
. Coordinate logistics and details for group events, including but not limited to: rentals, activities, ground transportation and off-site dinner arrangements.
. Attends events as needed for additional support this includes but is not limited to: high-touch client events, and complex, detailed functions.
· Document sales activity in provided reports.
· Schedule and conduct site inspections and client entertainment including travel agent FAM trips
· Manage promotional programs, meeting packages.
· Participate in weekly Sales & Revenue meetings, pre-convention meetings (with any corporate clients who have guestrooms), training, and other sales-related meetings as required.
· Prepare a Monthly Group Sales Report to be brought to each weekly sales meeting.
· Attend trade shows, community events, and industry meetings as scheduled.
· Assist with reports and/or competition data collection.
· Achieve or exceed budgeted revenues and personal/team sales revenue goals and maximize profitability.
· Assist in creating Sales & Marketing Plan and Budget
· Review competitive data, demand analysis, and mix management to establish goals and create a forecast in conjunction with the Revenue Department to ensure timely, accurate, and complete information
· Create and maintain meaningful client relationships
· Skillfully responds to incoming leads and maximize lead conversion from all sources,
· Creatively sells available hotel rooms and event space to maximize revenue
· Analyzes and manages business opportunities to achieve the highest profit margins for department and hotel
· Follows-up with clients after each function to ensure satisfaction and solicit for additional business.
· Conducts oneself at all times in a professional business manner, acts as a professional representative of the hotel and an enthusiastic member of the sales team.
· Undertakes other responsibilities as directed
· Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support.
Qualifications:
· University or college degree equivalent. Bachelor's degree in business administration, Marketing, Hotel & Restaurant Management, or related major or professional area
· Computer skills and knowledge of industry-focused systems such as OPERA, Delphi including proficiency in Microsoft Office, Google Apps
· Minimum 2 years hotel sales management experience
· Commitment to delivering a high level of customer service
· Strong leadership skills, positive attitude, and good oral and written communication skills
· Strong analytical skills to understand key business indicators and competitive trends and develop creative approaches to these challenges
· Ability to handle multiple tasks with excellent organizational skills
· Knowledge of the local market and industry trends, competitors, and leading customer strategies
· Excellent selling skills
· Ability to meet deadlines, work under pressure, and independently
· Must be able to work evenings and weekends as needed
· Positive, enthusiastic approach with a team mentality
· Experience in luxury and boutique hotel brands is a plus
· Self-motivating Mindset
Why Join Us?
At Delamar, we believe in creating unforgettable moments for our guests and meaningful growth for our team. We offer a supportive culture, competitive compensation, wellness benefits, and the opportunity to work with one of the most respected names in luxury hospitality.
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