Job Description

Immediate need for a talented Care Coordinator II . This is a 06+ Months Contract opportunity with long-term potential and is located in Tampa, FL (Remote) . Please review the job description below and contact me ASAP if you are interested.

Job ID:25-57714

Pay Range: $23 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• This person will be completing outbound quarterly calls to members to conduct follow up questions.
• Will be assigned cases per month.
• 3 attempts per members, (Day 1, Day 2, Day 3) – based on if contact has been completed or not, new hire would then connect with PCP to ensure they have the correct contact information.
• There may be some stretch assignments that may be aligned based on volume.
• Team expectation to conduct 50-75 calls per day.
• Will be required to submit a daily report outlining their production for the day. (Through Outlook).

Key Requirements and Technology Experience:

• Skills- Pediatric & Managed Care background, Member outreach // Patient Outreach // Call Center, Healthcare Background and Inbound/Outbound calls.
• 2+ years in healthcare / managed care background
• Pediatric experience
• Must be comfortable completing outbound / inbound calling
• Multi-task being able to complete calls and takes notes simultaneously.
• Adaptability to change.
• Bilingual (Spanish, or Creole,).
• Previous work from home experience.

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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