Call Center Manager- Onsite! Job at Adecco Permanent Recruitment, Greensboro, NC

dG0vS3VUZU84Q25PelVLU2l0V2lFaTBLdFE9PQ==
  • Adecco Permanent Recruitment
  • Greensboro, NC

Job Description

Adecco Permanent Recruitment is seeking a Call Center Manager in the Greensboro, North Carolina market. Qualified candidates for this position will have 2-5 years of experience as a Call Center Manager, in addition to experience implementing automation processes to improve the performance of Customer Service Representatives.

Necessary Qualifications:

  • 2-5 years of Customer Support Lead experience
  • Maintaining up-to-date workflows for documentation, Bot automation, Best Practices
  • Leading a Customer Support team of team of Supplier Relations Specialist, Supplier Relations Analyst, Statement Analyst, and SRS Support Team
  • Coordinate with team project completion ahead of client deadline
  • Management skills include coaching, mentoring, providing feedback, navigating high functioning teams through changes in the business

Equal Opportunity Employer/Veterans/Disabled​

Read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to h ttps:// T

Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:​

*The California Fair Chance Act

*Los Angeles City Fair Chance Ordinance​

*Los Angeles County Fair Chance Ordinance for Employers

​*San Francisco Fair Chance Ordinance

Job Tags

Permanent employment, Local area,

Similar Jobs

Barnes & Noble

Bookseller - Temporary Job at Barnes & Noble

Title: Bookseller - TemporaryCategory: RetailEmploymentType: TemporaryLocation: TX - Hurst - Shops at North East Mall - 2344LocationType: retailJobLocation: Hurst, Texas 76053JobSummary: A Barnes & Noble bookstore is a gathering place for readers and the community...

INVI Inc.

Charity Events Assistant - Entry-Level | Nonprofit Events & Fundraising Job at INVI Inc.

 ...Are you passionate about community service and eager to make a difference through hands-on nonprofit work ? Join our growing outreach team as a Charity Events Assistant , where youll help organize and execute live fundraising events that directly support mission... 

Palm Venture Studios

Community Modular | Chief Executive Officer Job at Palm Venture Studios

 ...burgeoning manufacturing joint-venture in Northern California. As CEO of Community Modular, you'll be joining a forward-thinking team...  ...on-time and on/under-budget # Building out a pipeline of executed contracts and throughput of active work # Activating the... 

Handler Law, LLP

Office Assistant Job at Handler Law, LLP

 ...that focuses on Business & Corporate Law, Trusts & Estates and Taxation serving family offices and privately held companies. We are seeking a highly motivated Front Desk Assistant to provide outstanding reception for our clients and support the firm's day-to-day administrative... 

Companions and Homemakers

Caregiver LIVE IN-Italian speaking preferred Job at Companions and Homemakers

&##127775; Caregiver / Home Health Aide (HHA) Companions & Homemakers, Connecticut &##127775; Location: Multiple service areas across Connecticut Schedule: Flexible Weekdays, Weekends, Overnights, and Live-In shifts available Pay: Competitive hourly rates...