Call Center Manager Job at Lytegen, Sacramento, CA

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  • Lytegen
  • Sacramento, CA

Job Description

🚨 IMMEDIATE HIRING – CALL CENTER MANAGER (SACRAMENTO - NORTHGATE OFFICE)
πŸ’Ό Salary: $66,800/year (Full-time, salary-based)
πŸ• Schedule: 12:00 PM – 8:00 PM | In-office required (Hybrid flexibility after 60 days)
πŸ“ Location: Sacramento, CA – Northgate Office

We’re building a top-tier team and looking to hire a Call Center Manager who’s ready to lead from the front. This is a high-impact leadership role in a fast-paced, high-growth startup environment. If you're a strong communicator, problem-solver, and thrive under pressure β€” keep reading.

🧠 What You’ll Be Doing:

  • Oversee all day-to-day call center operations: openers, SP1s, dialers, team leads
  • Ensure daily appointment goals are consistently met or exceeded
  • Monitor KPIs, track performance, and keep the team energized and accountable
  • Manage lead flow, dialer systems, team schedules, scripts, and attendance
  • Support and coach team leaders while keeping a strong pulse on overall performance

👀 Who We’re Looking For:

  • High D / High I personality – confident, driven, inspiring
  • Prior sales or call center leadership experience is a must
  • Strong technical and emotional intelligence
  • Proactive problem-solver who thrives on structure, efficiency, and results
  • Tech-savvy and systems-minded – fast with CRMs, dialers, dashboards, etc.
  • Able to motivate and lead a team with clarity, energy, and empathy
  • Must be comfortable working 50–60 hours/week β€” this is not a 9-to-5 role

🔥 Why Join Us?

  • Work directly with high-performing leaders
  • Make a measurable impact every day
  • Room to grow fast – we promote from within
  • No micromanaging – we expect initiative, not just compliance
  • Startup energy: fast pace, high volume, high reward

πŸ”— APPLY NOW if you’re ready to lead a dynamic team and grow with us.
Only serious candidates with relevant experience and the drive to succeed will be considered.

Job Tags

Full time, Immediate start,

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