Call Center Customer Service Representative Job at LHH, Melville, NY

dVc3SnN6K0s5U2pMd2tLVWh0K2xHU29GdEE9PQ==
  • LHH
  • Melville, NY

Job Description

Job Title: Call Center Representative - Now Hiring for the June Class!

Are you passionate about providing top-notch customer service and looking for a career in Non-Clinical Healthcare? Our client is on the lookout for a dynamic Call Center Representative to join their team in Melville, NY. In this role, you'll be the first point of contact for patients, helping them schedule appointments and addressing their inquiries with care and professionalism. If you're ready to be part of a supportive and fast-paced environment, this opportunity is for you !

Key Responsibilities:

  • Schedule appointments via inbound and outbound calling software.
  • Provide exceptional customer service by interacting with patients in a supportive manner.
  • Follow provided scripts and use professional terminology during patient interactions.
  • Report appointment scheduling issues and technical problems to management promptly.
  • Efficiently use Cisco Systems/EPIC programs and other resources provided by Call Center management.
  • Adapt quickly to new information and clinic changes.
  • Ensure internal customers receive personalized and prompt attention.

Qualifications:

  • High School Diploma or GED required.
  • 1-5 years of call center, office, or customer service experience.
  • Excellent computer and typing skills.
  • Strong oral, listening, and written communication skills in English; proficiency in Spanish or another second language is a plus.
  • Ability to multitask and exceptional organizational skills.

Compens ation: $23-$25 per hour

Benefits : Health, dental, vision insurance; PTO; personal, sick, and holiday leave, and more!

Job Tags

Hourly pay, Holiday work, Immediate start,

Similar Jobs

Amazon.com Services LLC

Chief of Staff/BizOps Manager, Amazon Prime Video, Studios Technology Job at Amazon.com Services LLC

 ...seeking a results driven individual to be the Chief of Staff and Business Operations Leader...  ...operating plan (OP1/OP2) development and execution for CPL, working with senior leaders in...  ...and events that come from the executives office -Interface with peer business managers... 

SHADOW LAKE MANAGEMENT COMPANY, LLC

Carpenter Job at SHADOW LAKE MANAGEMENT COMPANY, LLC

 ...Job Summary: Experienced Carpenter needed for Apartment Management Company. Must be able to travel to West Bank and East Bank locations. Duties include all areas of carpentry, tile replacement, etc. Benefits:-Competitive salary- Excellent benefits We arean equal... 

USC

Postdoctoral Scholar - Research Associate Job at USC

 ...downtown L.A. and is the largest private employer in the City of Los Angeles. As an employee ofUSC, you will be a part of a world-class research university and a member of the Trojan Family, which is comprised of the faculty, staff, and students that make the university a... 

Gordy Enterprises Inc.

Automotive Parts Manager Job at Gordy Enterprises Inc.

 ...Enterprises Inc. in Lyons, GA, is on the lookout for a full-time Automotive Parts Specialist to keep our shop running smoothly and our...  ...career, we'd love to meet you! ABOUT THIS AUTOMOTIVE PARTS MANAGER JOB You will work a full-time, consistent schedule :... 

Insomniac Games

Environment Art Intern - Undergraduate Job at Insomniac Games

 ...The Environment Art internship at Insomniac Games is an excellent opportunity to gain hands-on experience in game production. Interns will work in a fast-paced, creative studio...  ...responsible individuals with a passion for video games and art Eligibility Students with...