Job Description

Quantam Solutions provides IT solutions and consulting for various clients. We offer a competitive hourly wage, health benefits, paid time off, and a 401(k) plan. We're currently seeking a Business Analyst.

Job Description:

We’re seeking a Business Analyst. The candidate in this position will support the kynect Self Service Portal (kynect benefits and kynect Health Coverage), kynect ability, kynect resources, and potentially other systems supported by the branch. These systems are used primarily by the citizens of our client or external partners of the Department for Community Based Services. The selected candidate will work closely with the other PASB Analysts to implement new system enhancements/functionality and/or new systems supported by the division\branch either independently or in collaboration with our vendor. Work is completed via a Customer Relationship Management tickets, Team Foundation Server items, and various documents such as Change Requests (CRs), Statements of Work (SOW), and User Requirement Documents (URDs), or Detailed Design Documents (DDDs). The selected candidate will work under deadlines, must be capable of handling a large workload, and must be able to work independently while being part of a team with only general direction. The selected candidate must have Business Analysis skills including knowledge of gathering and documenting requirements, documenting system enhancements and changes, and the System Development Lifecycle (SDLC). Prior experience determining eligibility for or supporting one or more of the following programs is preferred but not required: Supplemental Nutritional Assistance (SNAP), Temporary Assistance for Needy Families (TANF), Child Care Assistance Program (CCAP), Medicaid (MA) – both MAGI and Non-MAGI, as well as Qualified Health Plans (QHP) – both with and without an Advanced Premium Tax Credit or Cost Share Reduction.

Primary Responsibilities Include (but are not limited to):

This BA will be a member of a team who will be responsible for researching potential system issues (for cause and resolution), providing customer service, and seeing enhancement projects through CRs or SOWs:

• Participating in system research and testing, preparing, and reviewing project documents and deliverables as necessary, etc.
• Working with the project team and/or vendor to assist with gathering and finalizing business requirements.
• Change Request review and monitoring through the SDLC.
• Joint Application Development meeting attendance/monitoring/or facilitation.
• Review of Detail Design Documentation (DDD) and/or writing User Requirements Documentation (URD).
• Participate in division initiative discussions.
• Transition planning and monitoring.
• Project Management tasks to take lead in initial design work with vendor or OATS developers and Business partners.

Required Qualifications:

• The candidate must have prior experience in providing business analysis on a large-scale IT system. Prior experience determining eligibility or supporting one or more of the following programs: Supplemental Nutrition Assistance (SNAP), Temporary Assistance for Needy Families (TANF), Child Care Assistance Program (CCAP), Medicaid (MA) – both MAGI and Non-MAGI, as well as Qualified Health Plans (QHP) – both with and without an Advanced Premium Tax Credit or Cost Share Reduction is a plus.
• Experience in Microsoft products, Team Foundation Server (TFS), SQL Server Management Studio, and Salesforce is preferred but not required.

The ideal candidate will have:

• A Bachelor's degree, or equivalent combination of recent, relevant work experience.
• 3-5+ years working in a Business Analyst position or 3-5 + years strong background in the programs supported (SNAP, TANF, CCAP, Medicaid, and/or QHP) – separate from any work experience used to satisfy the first requirement.
• Experience defining business problems, gathering and documenting requirements, determining business solutions, and verifying solutions meet all requirements.
• The ability to handle a heavy workload with multiple projects, under general direction.
• Ability to work independently, be self-motivated, and work in conjunction with team members.
• Strong written and verbal communication skills.
• Proficiency in problem-solving.
• The ability to adapt to change in a fast-paced environment.
• A strong understanding of SDLC methodology.
• Relationship management and facilitation skills.
• Strong decision-making ability.
• A knack for being detail oriented.
• Proficiency in Microsoft Product Suites.
• Ability to maintain confidentiality and exercise discretion as an essential skill.

Experience:

• Quality Assurance (Scripting) or Business Analysis (3 years) Required
• SQL: 1 year (Preferred) Not Required
• Salesforce: 1+ year (Preferred) Not Required

Education:

• Bachelor's (Strongly Preferred)

Schedule:

• Ability to set up a flexible schedule; 40 hours a week; Monday-Friday 7AM – 6PM (EDT)

Work Location:

• Ability to work exclusively from home.

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