Job Description

Biomedical Service & Maintenance

• Troubleshoot and repair electromechanical patient care equipment in compliance with manufacturer specifications and hospital standards
• Repairs can include the following: infusion pumps, patient monitoring systems, beds, defibrillators, EKG machines, operating room equipment (ex: electrosurgical units), ventilators, anesthesia machines, etc.
• Install new equipment and conduct incoming inspections
• Achieve KPI targets while maintaining departmental standards and goals
• Support BMET teammates and the Supervisor/Manager on-site, as needed
• Perform inspections, calibrations, performance assurance, and electrical safety on general biomedical equipment
• Maintain accurate service records in our CMMS -
• Participate in special projects or upgrades as assigned

Compliance & Documentation

• Ensure compliance with all regulatory bodies (TJC, DNV, DOH, CAP) and internal Medical Equipment Management Plans (MEMP)
• Follow safety procedures related to bloodborne pathogens, hazardous materials, and device safety per OSHA and facility policy
• Adhere to ISO/IEC 27001 and ISO 13485 QMS policies, procedures, and documentation standards

Customer Support

• Develop and maintain strong working relationships with clinical and facility staff
• Communicate equipment status and service timelines clearly to customers and supervisors
• Demonstrate a customer-first approach by actively listening to feedback and prioritizing service requests

Asset Tracking

• Support inventory control by performing audits and verifying the status of assigned and incoming equipment
• Recommend updates to inventory records and performance assurance schedule

Qualifications:

• 5+ years of hands-on experience with clinical biomedical equipment in a hospital or clinical setting preferred
• Technical degree or equivalent
• CBET preferred
• Proficient with electromechanical and computerized biomedical devices
• Strong troubleshooting and problem-solving abilities
• Comfortable interpreting error codes and using diagnostic software

Clear and professional verbal and written communication

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